Event Technology Program Manager

INSPYR Solutions; California; Hybrid; USD 63,000 - 91,000; Full time

Benefits offered by this job

Comprehensive medical benefits

Competitive pay

401(k) Retirement plan

Job summary

INSPYR Solutions is seeking an Event Technology Program Manager to drive the transition to RainFocus, onboarding users, and managing migration from Splash/Cvent. You will deliver role-based documentation, training, and ongoing support, coordinating with Marketing, Events, and RainFocus vendor to ensure a successful rollout.

The role emphasizes adoption KPI tracking, knowledge base maintenance, and cross-functional stakeholder management to optimize event platform performance across the

Qualifications

• RainFocus and/or Splash Platform experience
• Event Management Platform Administration & User Enablement
• Platform Migration & Implementation Management
• Change Management & Technology Adoption
• Internal User Training & Enablement Delivery
• Cross-Functional Program & Stakeholder Management
• Adoption KPIs, Reporting & Operational Performance Improvement
• Process Documentation, Knowledge Base & Support Model Development

Responsibilities

• Lead transition to RainFocus platform, driving user adoption and migration planning.
• Develop and deliver training sessions, office hours, quick-start guides, and role-specific docs.
• Coordinate migration activities from Splash and Cvent to RainFocus, including templates and config alignment.
• Collaborate with Marketing, Events and RainFocus vendor to support rollout.
• Define and monitor adoption KPIs, including active users, event volume, timelines and tickets.
• Maintain runbooks and knowledge base for long-term platform operations.

Skills

RainFocus experience

Event platform admin

Platform migration mgmt

Change management

Training delivery

Cross-functional mgmt

Adoption KPIs & reporting

Knowledge base & docs

Job description

Title: Event Technology Program Manager

Location: Remote (open to onsite MPK or NYC)

Duration: 11W, 4D

Compensation: $46 - $66

Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

Event Technology Program Manager

Summary

• Lead the transition to RainFocus event management platform, including user adoption, change management, and migration planning.
• Develop and deliver training sessions, office hours, quick-start guides, and role-specific documentation for event builders, administrators, and requesters.
• Coordinate migration activities from Splash and Cvent to RainFocus, including workflow mapping, templates, and configuration alignment.
• Collaborate with Marketing, Events, internal stakeholders, and the RainFocus vendor to resolve issues and support the rollout.
• Define and monitor adoption KPIs, including active users, event volume, launch timelines, and support ticket trends.
• Maintain process documentation, FAQs, runbooks, and a knowledge base to support long-term platform operations.

Must-Have Skills

• RainFocus and/or Splash Platform Experience
• Event Management Platform Administration & User Enablement
• Platform Migration & Implementation ManagementChange Management & Technology Adoption
• Internal User Training & Enablement Delivery
• Cross-Functional Program & Stakeholder Management
• Adoption KPIs, Reporting & Operational Performance Improvement
• Process Documentation, Knowledge Base & Support Model Development

Nice-to-Have Skills

• Cvent Experience
• Marketing & Event Operations
• Change Management & Organizational Enablement
• Stakeholder Communication & Engagement
• Training Development & Delivery
• Event Platform Configuration & Workflow Mapping
• User Adoption Analytics & KPI Reporting
• Vendor Management & Coordination
• Knowledge Base & Documentation Management
• Marketing or Sales Experience

Our benefits package includes:

• Comprehensive medical benefits
• Competitive pay
• 401(k) Retirement plan
• ...and much more!

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other protected status. INSPYR Solutions complies with all applicable laws governing nondiscrimination in employment in every location in which the company has facilities. Applicants requiring reasonable accommodation during the application or interview process should contact [e-mail] for assistance.