Event Technology & AV Technician

Riverside Casino & Golf Resort

Iowa

On-site

USD 40,000 - 60,000

Full time

36 hours ago

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Benefits offered by this job

Paid Time Off

Equal Opportunity Employer

Job summary

Riverside Casino & Golf Resort is seeking skilled Technicians to support our elite event technology services in a luxury resort setting in Iowa. You will set up, operate, and troubleshoot AV, projection, lighting, and conferencing systems for events and guests.

You will collaborate with banquet and event teams to deliver technology, monitor orders, respond to inquiries, and help improve delivery of services.

Qualifications

Basic preparation and hands-on experience is needed.
A minimum 1+ years of work-related hands-on skill and knowledge
A minimum 1+ years of experience in business environment.
CCNA, MSCE, MCP, and/or DVEP certifications a plus.
2+ years college or technical training from accredited educational institution a plus.
This job involves coordinating, leading, indirectly supervising, and training others.

Responsibilities

Technicians set-up, operate, and troubleshoot all audio visual, projection, lighting, telephone and conferencing equipment, digital signage and television systems as well as devices and equipment for events.
Technicians work with banquet and event team members to deliver all applicable technologies requested. They will additionally break-down, remove, and secure all equipment when not in use.
Technicians will actively monitor Banquet Event Orders, address event requests for support, respond to inquiries about events, and seek to improve the delivery of requested technologies.
Technicians will work with their teammates to support the availability of technology requested and delivered as appropriate intervals before, during and after the event.
Technicians will deliver technology using great people skills so they are able to communicate with the ability to listen and understand what the customer is trying to achieve while remaining approachable.
Technicians will plan, coordinate, and implement security measures within the constraints of our highly regulated environment when delivering technology solutions.
Technicians will administer and/or assist event services staff to deliver various formats of media including text, pictures, music, sound, videos/movies, recordings, animations, communications, connectivity, and more.
Technicians must demonstrate the aptitude to document and implement processes to increase efficiency, productivity, reliability and scalability with attention to minimizing or eliminating risk and staying compliant.
Technicians will ensure all equipment related to events is fully operational and will repair/clean or seek replacement as needed.