Event Tech Sales Associate

Hargrove, Inc.; Schiller Park (IL); On-site; USD 42,000 - 55,000; Full time

Job summary

Encore, based in Schiller Park, IL, is seeking a Sales Associate to qualify leads and manage the Event Technology Sales process for events of all sizes, with a focus on revenue under $5K. You will deliver an excellent customer experience while optimizing efficiencies and revenue per opportunity.

Responsibilities include lead importing, order entry, opportunity management, and customer follow-up. You will work alongside other Sales Associates and report to the Regional Sales Director, Customer

Qualifications

• BS/BA is preferred or 1+ years of sales/event experience.
• Experience in technology, sales, hospitality, or event planning is a plus.
• Strong written and oral communication skills.

Responsibilities

• Lead import/distribution for Venue complexes researching, as needed, to determine correct ownership of Lead.
• Directly sell smaller events such as Banquet Event Order (BEO) bookings, exhibitors, affiliate business, and In-Conjunction-With (ICW) events.
• Direct qualified leads to EventNow (eCommerce platform) as a buying channel for Encore customers and assist their online customer experience.
• Close business by obtaining commitment to buy while maximizing revenue and adhering to event profit guidelines for all assigned business.
• Manages customers’ requests by phone, on-line chat, email, and other channels. Follow up with internal and external customers through confirmed order hand-offs.
• Effectively use Encore tools/technology/systems and resources to promptly respond to customer requests.
• Ensure CRM is always accurate and up to date.
• Facilitate strong information exchange with aligned venue leadership teams.

Skills

Sales experience

Customer service

Communication skills

Multichannel communication

Education

BS/BA preferred or 1+ years of sales/event experience

Tools

CRM

Job description

Encore, based in Schiller Park, IL, is seeking a Sales Associate to qualify leads and manage the Event Technology Sales process for events of all sizes, with a focus on revenue under $5K. You will deliver an excellent customer experience while optimizing efficiencies and revenue per opportunity.

Responsibilities include lead importing, order entry, opportunity management, and customer follow-up. You will work alongside other Sales Associates and report to the Regional Sales Director, Customer