Event Support Specialist

Cherokee Nation Entertainment; Catoosa (OK); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid vacation

Job summary

Cherokee Nation Entertainment in Oklahoma invites an Event Support Specialist to assist with logistics, setup, and on-site execution for casino, theater, and sponsorship events. You will work with multiple departments to ensure events run smoothly from preparation through completion.

You will handle ticketing, guest engagement, and ensure promotional materials and supplies are delivered on time, while maintaining guest experience and safety standards.

Qualifications

• High School Diploma or GED required; at least one (1) year of related experience or equivalent combination of education and experience
• Strong customer service and communication skills
• Basic computer proficiency
• Ability to work effectively in a team-oriented environment
• Valid driver’s license required
• Ability to lift and carry up to 50 lbs
• Work may be performed in office settings, casino floors (including exposure to smoke and noise), and outdoor environments
• Must be flexible to work varied shifts, including nights, weekends, and holidays

Responsibilities

• Assist with event setup and teardown for casino, theater, marketing, and sponsorship events
• Support box office operations, including ticketing and will call, as scheduled
• Ensure marketing materials, giveaways, and event supplies are prepared and delivered on time
• Engage with guests during events by distributing promotional items and providing information in accordance with policies
• Maintain awareness of current and upcoming promotions to effectively assist and direct guests
• Assist with inventory counts and organization of event materials
• Support large-scale events such as tradeshows, corporate functions, and group events as needed
• Collaborate with team members and departments to ensure smooth event execution

Skills

Customer service

Communication

Teamwork

Basic computer skills

Education

High School Diploma or GED

Job description

Job Description

The Event Support Specialist plays a key role in bringing events to life by assisting with logistics, setup, and on-site execution. This position works closely with multiple departments to ensure events run smoothly, from preparation through completion. The role requires strong customer service skills, attention to detail, and the ability to adapt in a fast-paced, dynamic environment while delivering an elevated guest experience.

Job Description

The Event Support Specialist plays a key role in bringing events to life by assisting with logistics, setup, and on-site execution. This position works closely with multiple departments to ensure events run smoothly, from preparation through completion. The role requires strong customer service skills, attention to detail, and the ability to adapt in a fast-paced, dynamic environment while delivering an elevated guest experience.

Responsibilities

• Assist with event setup and teardown for casino, theater, marketing, and sponsorship events
• Support box office operations, including ticketing and will call, as scheduled
• Ensure marketing materials, giveaways, and event supplies are prepared and delivered on time
• Engage with guests during events by distributing promotional items and providing information in accordance with policies
• Maintain awareness of current and upcoming promotions to effectively assist and direct guests
• Assist with inventory counts and organization of event materials
• Support large-scale events such as tradeshows, corporate functions, and group events as needed
• Collaborate with team members and departments to ensure smooth event execution

Qualifications

• High School Diploma or GED required; at least one (1) year of related experience or equivalent combination of education and experience
• Strong customer service and communication skills
• Basic computer proficiency
• Ability to work effectively in a team-oriented environment
• Valid driver’s license required
• Ability to lift and carry up to 50 lbs
• Work may be performed in office settings, casino floors (including exposure to smoke and noise), and outdoor environments
• Must be flexible to work varied shifts, including nights, weekends, and holidays
• Occasional travel, including overnight stays, may be required

About Us

Do you like jobs that rock? Are you fun and highly motivated? Do you like to take on team-based challenges and deliver high-quality work? If so, then you may be a great candidate for our Hard Rock Hotel & Casino Tulsa team!

Hard Rock Hotel & Casino Tulsa is Oklahoma’s premier gaming and resort destination. This award-winning resort features 2,600+ electronic, poker and table games, 35,000+ square feet of ultramodern meeting and convention space, an 18-hole championship golf course, multiple food and entertainment venues, and a 2,700-seat event center. Hard Rock Hotel & Casino Tulsa is the flag ship of Cherokee Nation Businesses’ hospitality division.

Here’s What Awaits You

• Health & Wellness: Choose from top-notch health plans, 24/7 Telemedicine access , and on-site health clinics (at select locations).
• Financial Security: Grow your future with a generous 401(k) match and paid vacation, sick time, bereavement, and holidays.
• Work-Life Balance: Enjoy flexible spending accounts , maternity/ paternity leave , and voluntary benefits for added peace of mind.
• And More: Earn incentives based on performance, refer friends and get rewarded, and enjoy discounts and holiday appreciation gifts .

About The Team

Immerse Yourself in World-Class Hospitality with Cherokee Nation Entertainment

Thrill, excitement, and entertainment await at Cherokee Nation Entertainment, one of the largest and most successful tribal businesses in the country . As the gaming and hospitality business of the Cherokee Nation, CNE owns and operate a diverse portfolio of leading brands, including Hard Rock Hotel & Casino Tulsa, nine Cherokee Casinos across Northeastern Oklahoma, and Gold Strike Casino Resort in Tunica, Miss.

Step Into a World Of Possibilities

• Gain experience delivering exhilarating gaming across electronic games, table games, and poker rooms .
• Help deliver legendary live entertainment from national and local acts at iconic venues like Hard Rock Live.
• Master your culinary craft at our diverse restaurants, from casual to upscale dining. Deliver smiles and unforgettable experiences, becoming a master of guest service and table-side magic.
• Help guests unwind in luxurious hotel accommodations and world-class amenities like pools, cabanas, and golf courses.

More than just entertainment, we are committed to the well-being of the Cherokee Nation and the communities that it calls home . We offer exceptional career opportunities with competitive benefits and a chance to be part of something truly special.

Company:Cherokee Nation Entertainment