Event Staff - Worcester

Central Rock Gym; Worcester (MA); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Central Rock Gym is seeking an Event Staff member to help create a fun, welcoming atmosphere for members and guests during special events.

You will greet attendees, assist with orientations and climbing basics, manage registrations and waivers, and help with gear. The role requires flexibility to work nights and weekends and comfort with heights up to 40+ feet.

Qualifications

• Flexible schedule; nights and weekends during events.
• Friendly, approachable, patient, and energetic.
• Strong communication and customer service.
• Experience working with children and comfortable around large groups.
• Comfortable being at heights of 40+ feet and able to lift up to 50 lbs.

Responsibilities

• Greet members and guests.
• Facilitate instruction and orientations during special events (teach people about rock climbing basics).
• Develop proficiency in top rope belaying.
• Process registrations, review all proper forms and waivers, and issue climbing gear.
• Other duties as required.

Skills

Customer service

Communication

Team player

Experience with children

Multi-tasking

Job description

Central Rock Gym isn’t just a climbing gym — it’s a community-powered space where confidence is built, limits are challenged, and everyone is welcome. From first-time climbers nervously tying in to seasoned athletes projecting hard routes, CRG is a place where people come to grow — physically, mentally, and socially.

Our gyms are vibrant, high-energy environments that combine world-class climbing with fitness, youth programs, and a strong sense of belonging. What truly sets us apart isn’t just the walls — it’s the people who create the experience every day.

Summary:
As an Event Staff, you will foster a fun and welcoming environment by providing the utmost customer service to our members and guests and ensuring a smooth flow of special events at the gym for an outstanding CRG community experience.

Responsibilities:

• Greet members and guests.
• Facilitate instruction and orientations during special events (teach people about rock climbing basics).
• Develop proficiency in top rope belaying.
• Process registrations, review all proper forms and waivers, and issue climbing gear.
• Other duties as required.

Requirements:

• Flexible schedule – ability to work nights and weekends during booked events.
• Friendly, approachable, patient, and energetic personality.
• Strong communication and customer service skills.
• Experience working with children and comfortable working around large groups of people.
• Comfortable being at heights of 40+ feet and ability to lift up to 50 lbs. a plus.
• Ability to multi-task and prioritize a variety of tasks.
• Self-motivated to work, self-directed and independent as well as a Team Player.