Event Staff - Indoor Fitness Facility

Central Rock Gym; Massachusetts; On-site; USD 21,000 - 30,000; Part time

Job summary

Central Rock Gym in Massachusetts is seeking an Event Staff member to create a fun, welcoming environment and deliver top-notch customer service during gym events.

You will greet guests, assist with instruction, manage registrations, and ensure safety while fostering a supportive CRG community. Flexible schedule including nights and weekends is expected.

Qualifications

• Friendly, approachable, patient, and energetic personality.
• Strong communication and customer service skills.
• Experience working with children and comfortable working around large groups.

Responsibilities

• Greet members and guests.
• Facilitate instruction and orientations during special events; teach rock climbing basics.
• Develop proficiency in top rope belaying.
• Process registrations, review forms and waivers, and issue climbing gear.
• Other duties as required.

Skills

Customer service

Communication

Team player

Job description

Central Rock Gym isn’t just a climbing gym — it’s a community-powered space where confidence is built, limits are challenged, and everyone is welcome. From first-time climbers nervously tying in to seasoned athletes projecting hard routes, CRG is a place where people come to grow — physically, mentally, and socially.

Our gyms are vibrant, high-energy environments that combine world-class climbing with fitness, youth programs, and a strong sense of belonging. What truly sets us apart isn’t just the walls — it’s the people who create the experience every day.

Summary

As an Event Staff, you will foster a fun and welcoming environment by providing the utmost customer service to our members and guests and ensuring a smooth flow of special events at the gym for an outstanding CRG community experience.

Responsibilities

• Greet members and guests.
• Facilitate instruction and orientations during special events (teach people about rock climbing basics).
• Develop proficiency in top rope belaying.
• Process registrations, review all proper forms and waivers, and issue climbing gear.
• Other duties as required.

Requirements

• Flexible schedule – ability to work nights and weekends during booked events.
• Friendly, approachable, patient, and energetic personality.
• Strong communication and customer service skills.
• Experience working with children and comfortable working around large groups of people.
• Comfortable being at heights of 40+ feet and ability to lift up to 50 lbs. a plus.
• Ability to multi-task and prioritize a variety of tasks.
• Self-motivated to work, self-directed and independent as well as a Team Player.