Event Staff

Live Nation; Wisconsin; On-site; USD 30,000 - 50,000; Full time

Job summary

Join a leading live entertainment company and play a vital role in ensuring guest safety and satisfaction at events. This position involves assisting guests, managing venue access, and maintaining a positive atmosphere. With a focus on safety and service excellence, you'll help create memorable experiences for fans. The company values its employees, offering generous benefits and unique perks, including free concert access and professional development support. If you're passionate about live events and enjoy working in a dynamic environment, this opportunity is perfect for you.

Benefits

Generous vacation

Healthcare benefits

Retirement benefits

Student loan repayment

Paid caregiver leave

Tuition reimbursement

Free concerts and events

Exclusive employee ticket concierge

Qualifications

• Ability to maintain public safety and assist guests effectively.
• Strong communication skills to convey venue policies to guests.

Responsibilities

• Ensure a safe environment for guests and staff during events.
• Assist guests with seating, inquiries, and resolving complaints.

Skills

Guest Assistance

Public Safety

Access Control

Communication Skills

Problem Solving

Physical Stamina

Job description

Responsible for assisting guests, maintaining public safety, controlling venue access to restricted areas, and preventing unauthorized items from entering the venue.

Job Function:

1. Provide a safe environment for guests and venue/tour staff.
2. Communicate venue information about policies and procedures to guests as they prepare to enter the venue.
3. Assist in VIP areas of the venue for access control.
4. Assist in searches for non-permitted items and ticket scanning of anyone who enters the venue. Also, operating detection devices (walk thru metal detectors and wands) as needed.
5. Be aware of and communicate any suspicious items and activities to Supervisors.
6. Look for ways to proactively assist the guest to ensure they have an enjoyable experience.
7. Answer questions about common venue programs such as upgrades, purchasing fan merchandise, etc.
8. Assist guests with needs such as finding their seats, seat relocation, escorting guests to artist meet & greets, and finding lost items.
9. Assist in resolving guest complaints.
10. Direct restroom and concessions lines, as needed, to shorten guest waiting times.
11. Help with the removal of any debris after the guests have exited the venue.
12. Ability to perform duties in a professional manner and appearance, ability to make independent and good judgment decisions within proper policy and procedures.
13. Position requires physical activity such as walking, standing, climbing stairs and lifting and carrying 30 lbs+ in an outdoor rain or shine event.
14. Follow all state and local health guidelines as directed by the CDC.

Who are we?

Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network. As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit http://www.livenationentertainment.com/

Who are you?

Employees have a leading role in service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other. That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. Our commitment to EFFICIENCY is our way of staying well-organized. So join us! We need these kinds of skills and talents as we Create One in a Lifetime Experiences for our Fans.

Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical conditions, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Hiring Practices

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promoting from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

Recognized three years in a row by Great Place to Work and named one of People Magazine’s top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.

We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones’ music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.

There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.