American Family Field Event Staff

Milwaukee Brewers; Milwaukee (WI); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a dynamic team at an iconic venue, where your role as Event Staff will ensure a memorable experience for guests at Helfaer Field. This position is pivotal in facilitating events, providing exceptional customer service, and maintaining a welcoming atmosphere. With a focus on inclusivity and collaboration, you will help create a safe and enjoyable environment for all attendees. Enjoy perks like ticket vouchers and discounts while working flexible hours during the exciting baseball season. Be part of a purpose-driven organization that values your contributions and fosters professional growth.

Benefits

8 Ticket Vouchers per Month

Ballpark Discounts

Recognition Program and Incentives

Inclusive Training and Development Opportunities

Qualifications

• 6-12 months related experience in event services or customer service.
• Ability to monitor crowd behavior and enforce facility policies.

Responsibilities

• Assist with event setup and guest services at Helfaer Field.
• Monitor guest access and provide information during events.

Skills

Customer Service

Event Coordination

Communication

Education

High School Diploma or GED

Job description

Job Description

As part of Event Services, American Family Field Event Staff will assist with all non-Brewers Baseball game events and activities taking place at Helfaer Field (youth baseball facility) and inside/outside of American Family Field. Depending on the event, this position may also act as Brewers liaison and point of contact for clients and guests.American Family Field Event Staff will greet event guests, teams, and coaches in a friendly manner while providing quality customer service to all guests.

Core duties for this role include, but are not limited to:

Helfaer Field Events:

• Meet with coaches/teams to address facility rules and procedures
• Assist volunteers on the proper use of audio and scoreboard equipment
• Monitor crowd behavior and enforce the Helfaer Field Code of Conduct, facility policies and safety procedures
• Execute event needs based on provided Helfaer Field Checklist
• Provide a fan friendly environment for guests
• Setup necessary equipment, including but not limited to, umbrellas, stools, tables, and audio and scoreboard equipment, for events

American Family Field Events:

• Provide assistance and information to clients and guests
• Monitor guest access throughout the stadium
• Work with Event Services, parking, cleaning, and catering staff during events
• Other event related duties, as assigned

The ideal candidate will have a high school diploma or general education degree (GED); and six to twelve months related experience and/or training; or equivalent combination of education and experience.

American Family Field Event Staff must be at least 18 years of age and live in the Milwaukee area for the duration of the season.

Our Team

The American Family Field Event Staff are an integral part of providing the best fan experience possible at Helfaer Field. Our team is here to welcome guests to our little league facility, assist guests during little league, softball/baseball, and other events while providing a safe, family friendly experience.

Our Pitch

You come here to make a difference. We are a purpose-led organization, focused on building an inclusive and engaging culture that fosters excellence, collaboration, and ingenuity. We strive to be a model employer and cultivator of talent, empowering our teams to drive innovation through the inclusion of diverse thoughts, ideas, and perspectives. We operate at the highest standard of excellence, investing in the development of our staff across all levels and embracing differences through a culture of respect and understanding.

As an American family Field Event Staff employee, we are proud to offer you:

• 8 ticket vouchers per month for Milwaukee Brewers games
• Ballpark discounts
• Recognition program and incentives
• Inclusive training and development opportunities aligned with Club values

Work Hours

Applicants must be available to work a flexible schedule including nights, weekends, and holidays from late April through the end of the Milwaukee Brewers baseball season. Hours vary from week to week dependent upon scheduled events at Helfaer Field.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is regularly required to stand, walk; sit and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus.

For more information about our Crew, other benefits and insight into our Club culture please visit our Careers Page.