Event Staff

ASM Global; River (IL); On-site; USD 17,000 - 25,000; Part time

Job summary

The Raising Cane's River Center / ASM GLOBAL is seeking friendly Event Staff to welcome guests and ensure a positive experience at our venue. This part-time role emphasizes customer service, flexible hours, and a willingness to engage with the public across events.

Employees will learn venue policies, assist attendees, and support accessibility services while maintaining a safe and welcoming environment during events and high-traffic periods.

Qualifications

• Must be at least 18 years old.
• Must have a high school diploma or GED.
• Must be able to pass background and reference checks.
• Requires ability to work flexible hours, including nights, weekends and holidays.

Responsibilities

• Provide the primary level of guest assistance throughout the venue.
• Be knowledgeable about building policies, procedures and event requirements.
• Distribute venue information and updates to guests.
• Listen to guests' compliments and complaints and respond appropriately.
• Provide ADA services and information to guests with disabilities and the elderly as needed.
• Make guests feel welcome and valued.
• Maintain clear floors and aisles, free of obstructions.
• Report any suspicious activity to a supervisor and follow safety procedures.
• Present yourself in the assigned location as required by the supervisor.
• Initiate eye contact, smile, and project confidence while engaging guests.

Skills

Customer service

Flexibility

Public interaction

Education

High school diploma or GED

Job description

Event Staff

The Raising Cane's River Center / ASM GLOBAL is currently searching for outstanding individuals to join our team. Our Event Staff positions are fun, flexible, and allow for part time scheduling. The Event Staff position is ideal for anyone with a great customer service attitude and a flexible schedule.

The main duties of the position involve interacting with the public to provide a great experience to those who visit our facility.

Essential Duties and Responsibilities

include the following.

• Provide the primary level of guest assistance throughout the venue.
• Required to have a thorough knowledge of building policies and procedures and event requirements.
• Distribute venue information and updates.
• Be available to listen to guests' compliments and complaints.
• Provide ADA services and information to guests with disabilities and the elderly.
• Make people feel special.
• Keep floors and aisles clear of obstructions.
• Reports any suspicious activity to your supervisor.
• Reports to Event Supervisor in appropriate uniform, for assigned location.
• Initiate eye contact with guests within 10 feet, smile, and stand straight and tall.
• Avoid negative body language and show that you are confident and capable.
• Preforms other related duties as assigned that are specific to the position and by Manager.

Qualifications:

• Must be at least 18 years old
• Must have a high school diploma or GED
• Must be able to pass background and reference checks.

Requires ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours. Physical requirements include feel and reach with hands and arms, walking, stooping, lifting up to 50 lbs. and standing for extended periods of time.