Event Staff

ASM Global; Mobile (AL); On-site; USD 10,000 - 60,000; Part time

Job summary

ASM Global is seeking part-time event services staff in Mobile, Alabama. Responsibilities include guest relations, crowd control, and ensuring safety during events. Candidates must be 18+, have excellent customer service skills, and be available for flexible hours including weekends and holidays.

Qualifications

• Must be 18 years of age and able to read, write, hear, and speak English.
• Ability to work flexible hours including weekends, evenings, and holidays.

Responsibilities

• Greet and direct guests, ensuring safety and responding to requests.
• Communicate effectively with patrons and manage crowd control.
• Maintain a clean environment and follow emergency protocols.

Skills

Customer Service

Communication

Problem Solving

Education

High School Diploma

Job description

ASM Global, the leader in privately managed public assembly facilities has an excellent opening for part time event services staff in their Mobile, Alabama facilities to perform the following duties:

MAJOR RESPONSIBILITIES:
- Guest relations activities that include greeting and directing guests, screening guests for camera/video equipment and other items not permitted into the buildings, securing areas, responding to emergency situations, ensuring the safety of all guests and reacting to requests for service and assistance.
-Have a full working understanding of the specific event post (i.e. ticket takers, ushers, security, crowd control, door screeners and guest relations) and possess the ability to communicate with patrons.
-Anticipate problems and appropriate solutions.
-Ensuring there is an effective and efficient response to patron issues through 2-way radio communication.
-Observe employee and crowd behavior, before, during and after an event takes place.
-Keep unauthorized persons out of restricted seats.
-Represent the company in a polite and professional manner using proper customer service skills.
-Direct customer service complaints and inquiries to proper manager/supervisor.
-Abide by facility rules, regulations, policies and procedures.
-Work a ticket scanner and keep track of rejected tickets.
-Seat patrons according to ticket information.
-Promote a safe working environment for all employees by following the emergency program as needed.
-Will be required to have open availability to work events on an on-going basis including weekends, evenings and holidays.
-Maintains the proper image and generates positive public relations with patrons and staff.
-Pick up loose debris/garbage following event.
-Performs other duties as assigned by the Event Services Manager.
Other duties may be assigned.

Skills and Abilities
Must be 18 years of age and demonstrate the ability to read, write, hear, and speak English; clean and neat in appearance, ability to work flexible hours including weekends, days, evenings and holidays; able to stand for long periods; able to walk up and down steep stairs. Reasonable accommodations will be considered for those with disabilities.



ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRRA Federal Contractor.

About the company

ASM Global is a venue & event management company based in LA, specializing in managing stadiums, convention centers, theaters, and unique venues.

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