Event Setup & Guest Services Associate

Willow Valley; Willow Street (PA); On-site; USD 17,000 - 25,000; Full time

Job summary

Willow Valley in Willow Street, PA is seeking Conference Services Associates to prepare rooms for banquets and events, and to interact with Guests to ensure satisfaction.

Responsibilities include setting meeting rooms, cleaning and preparing spaces after events, aiding guests, and coordinating with other resort departments to uphold service standards. This role may require flexible seasonal hours and varying shifts.

Qualifications

• No prior experience or training.

Responsibilities

• Setting meeting rooms for banquets and other functions.
• Vacuuming banquet rooms and mopping the tile floor after events.
• Helping Guests to make their functions successful.
• Prepares and serves scheduled breaks to Guests.
• Assists in baggage handling.
• Maintaining all Conference Services storage spaces, materials, and meeting spaces.
• Interacting with other Resort departments to meet the needs of the Guests.
• Communicating with the Manager, Conferences Services and the Conference Services Specialists to uphold service standards and to maximize department resources and efficiency.
• Due to the seasonal needs within the Hospitality Industry it may be necessary to adjust schedules to meet the demands of our business.
• Performs other duties as assigned.

Job description

Willow Valley in Willow Street, PA is seeking Conference Services Associates to prepare rooms for banquets and events, and to interact with Guests to ensure satisfaction.

Responsibilities include setting meeting rooms, cleaning and preparing spaces after events, aiding guests, and coordinating with other resort departments to uphold service standards. This role may require flexible seasonal hours and varying shifts.