Conference Services Lead: Event Setup & Guest Experience

Willow-Valley-Associates; West Lampeter Township (PA); On-site; USD 17,000 - 21,000; Part time

Job summary

Willow Valley Associates is seeking a Conference Service Associate to assist in preparing and setting up meeting rooms for banquets and events at our Lancaster, PA location. You will interact with guests to ensure satisfaction and support conference services operations throughout shifts.

Responsibilities include room setup, cleaning, serving breaks, and coordinating with other departments. This is a part-time, non-exempt role with training provided upon hire.

Qualifications

• No prior experience or training.

Responsibilities

• Setting meeting rooms for banquets and other functions.
• Vacuuming banquet rooms and mopping the tile floor in Palm Court after events.
• Helping Guests to make their functions successful.
• Prepares and serves scheduled breaks to Guests.
• Assists in baggage handling.
• Maintaining all Conference Services storage spaces, materials, and meeting spaces.
• Interacting with other Resort departments to meet the needs of the Guests.
• Communicating with the Manager, Conferences Services and the Conference Services Specialists to uphold service standards and maximize department resources and efficiency.
• Schedules may be adjusted to meet business demands.
• Performs other duties as assigned.

Job description

Willow Valley Associates is seeking a Conference Service Associate to assist in preparing and setting up meeting rooms for banquets and events at our Lancaster, PA location. You will interact with guests to ensure satisfaction and support conference services operations throughout shifts.

Responsibilities include room setup, cleaning, serving breaks, and coordinating with other departments. This is a part-time, non-exempt role with training provided upon hire.