Event Services Manager: Lead Memorable Events & Perks

Hilton; New Orleans (LA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Travel perks

Employee stock purchase

Paid parental leave

Caregiving support

Crisis concierge

Mental health resources

Paid time off

Health benefits

Retirement plans

Location-based perks

Job summary

Hilton New Orleans is seeking an Event Services Manager to oversee planning and execution of meetings, banquets, and events, delivering memorable hospitality experiences for guests. You’ll coordinate with operating departments and teams to ensure flawless events.

The role emphasizes leadership, teamwork, and proactive client service, acting as the main contact for client feedback and shift changes, while upholding Hilton's values of integrity and excellence.

Responsibilities

• Execute high-quality events: Provide direction & supervision to responsible operating departments & Team Members during execution of meetings, banquet functions, and events.
• Create exceptional experiences: Elevate external & internal experience by proactively serving group and catering customers' needs.
• Serve as client liaison: Operate as primary point of contact for client feedback, proactively resolve issues, and communicate all pertinent information in the event of a shift change.

Job description

Hilton New Orleans is seeking an Event Services Manager to oversee planning and execution of meetings, banquets, and events, delivering memorable hospitality experiences for guests. You’ll coordinate with operating departments and teams to ensure flawless events.

The role emphasizes leadership, teamwork, and proactive client service, acting as the main contact for client feedback and shift changes, while upholding Hilton's values of integrity and excellence.