Event Services Concierge: On-Site Support & Travel

Heritage Exposition Services; Phoenix (AZ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401(k))

Employee Stock Ownership Plan (ESOP)

Paid Time Off (Vacation, Sick & Paid Holidays)

Job summary

Heritage Exposition Services in Phoenix, Arizona, seeks a dedicated Customer Service Representative to enhance the exhibitor experience during trade shows. This full-time in-person position involves order management, client communication, and supporting on-site service operations.

The ideal candidate has 1-3 years of experience in customer service, proficiency in Microsoft Office, and a strong commitment to professionalism in a fast-paced environment.

We offer a comprehensive benefits package, including health care and a retirement plan.

Qualifications

• 1–3 years of experience in customer service or event support.
• Strong mathematical skills for invoicing and order processing.
• Excellent verbal and written communication skills.

Responsibilities

• Assist in customer communication and follow-up.
• Enter exhibitor orders accurately into the system.
• Provide phone and email support to clients.

Skills

Customer Service

Microsoft Excel

Microsoft Outlook

Attention to Detail

Verbal Communication

Problem Solving

Tools

CRM systems

Google Docs

Job description

Heritage Exposition Services in Phoenix, Arizona, seeks a dedicated Customer Service Representative to enhance the exhibitor experience during trade shows. This full-time in-person position involves order management, client communication, and supporting on-site service operations.

The ideal candidate has 1-3 years of experience in customer service, proficiency in Microsoft Office, and a strong commitment to professionalism in a fast-paced environment.

We offer a comprehensive benefits package, including health care and a retirement plan.