Banquet Houseperson

Wildflower Farms, Auberge Collection; Town of Gardiner (NY); On-site; USD 20,457 - 29,136; Part time

Job summary

Wildflower Farms, Auberge Collection, in Gardiner, NY, seeks a Banquet Staff member responsible for setting up and caring for banquet spaces and assisting with event operations. Candidates need a high school diploma, strong customer service skills, and the ability to lift heavy items. The role requires flexibility in scheduling, as shifts may fall on weekends and holidays. The position offers competitive pay at $18/hour, embodying a team-oriented environment focused on guest satisfaction.

Qualifications

• High school diploma or equivalent education is required.
• Must adhere to timelines in completion of set‑ups.
• Ability to work flexible schedule, including weekends and holidays.
• Prior customer service training is a plus.
• Must have the ability to maneuver in a banquet environment.
• Ability to lift 50 pounds easily, 75 pounds occasionally.
• Physical movement may include walking, standing, stooping, and bending for extended periods.

Responsibilities

• Inventory and care for banquet supplies such as linens and tableware.
• Set up banquet rooms according to specifications and reset afterward.
• Assist servers and bartenders during events.
• Maintain cleanliness and order in banquet spaces.
• Respond professionally to guests' needs and concerns.
• Attend pre-shift meetings and review upcoming events.

Skills

Customer service training

Teamwork

Ability to lift heavy weights

Flexibility in schedule

Education

High school diploma or equivalent

Job description

Job Description

• You must routinely inventory and care for banquet supplies such as linens, chairs, china, glassware, flatware and decorations.
• You are required to set up the banquet room per the specification of a banquet events order and floorplan; reset the room to its original state after the event has concluded.
• During the event, duties include assisting servers and bartenders, transporting tables and equipment, reporting maintenance issues to management, and providing requested information to banquet patrons.
• Ensure that all banquet and meeting rooms are properly set in a timely manner and according to the BEOs and floor plans.
• Anticipate the needs of meeting and event planners and assist in exceeding their service expectations.
• Maintain a clean, pleasant and professional image to the guest and wear the appropriate uniform at all times.
• Be sure that the banquet event spaces are clean, swept and mopped regularly, and look orderly when there are no events taking place.
• Respond urgently and appropriately to any concerns and present with a professional appearance and demeanor.
• Attend all pre‑shift or pre‑conference meetings.
• Review future BEOs and be familiar with upcoming special events.
• Understand all amenities of Wildflower Farms.
• Perform all duties as required and other tasks assigned.

Pay Rate: $18/hour

Qualifications

• High school diploma or equivalent education.
• Must adhere to timelines in completion of set‑ups.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Prior customer service training is a plus.
• Must be able to perform in a team‑oriented environment.
• Must have the ability to move/maneuver in a banquet environment.
• Ability to lift 50 pounds with ease, 75 pounds occasionally and higher weights as needed to accomplish guest service.
• Walking, standing, stooping, squatting, bending or other types of physical movement, sometimes for more than one hour.

Shinrin Yoku LLC is an Equal Opportunity Employer, M/F/D/V. Shinrin Yoku LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Shinrin Yoku LLC complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.