Banquet Houseperson

The Inn at Mattei's Tavern; Los Olivos (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Auberge Collection is seeking a banquet setup associate to prepare event spaces, manage supplies, and assist during service at its California property. You will ensure precise room layouts per events orders, support servers and bartenders, and maintain a neat, professional appearance throughout shifts.

The role requires physical ability to move equipment, a flexible schedule including weekends, and a customer-service mindset to help meeting planners exceed expectations.

Qualifications

• High school Diploma or equivalent education.
• Ability to work a flexible schedule, including weekends and holidays.
• Ability to lift 50 pounds with ease and move equipment.
• Must be able to perform in a team-oriented environment.
• Prior customer service training is a plus.
• Must adhere to timelines for banquet set-ups.

Responsibilities

• Set up banquet spaces per banquet events order and floorplan; reset after the event.
• Routinely inventory and care for banquet supplies (linens, chairs, china, glassware, flatware, decorations).
• Assist servers and bartenders, transport tables and equipment, report maintenance, and assist patrons.
• Ensure rooms are properly set according to BEOs and floor plans.
• Anticipate needs of meeting/event planners and exceed service expectations.
• Maintain a clean, professional image and wear the uniform at all times.
• Keep banquet spaces clean and orderly when no events are taking place.
• Attend pre-shift meetings and review upcoming events.
• Understand all amenities of Wildflower Farms.
• Perform all duties as required and other tasks assigned.

Skills

Customer service

Teamwork

Flexibility

Physical stamina

Education

High school Diploma or equivalent

Job description

Job Description

As part of the Auberge family, you will be responsible for the setting up of banquet spaces/events and the maintenance/cleanliness and organization of any banquet event rooms, hallways, storage and service areas as well as for providing assistance in execution of banquet events.

• You must routinely inventory and care for banquet supplies such as linens, chairs, china, glassware, flatware and decorations.
• You are required to set up the banquet room per the specification of a banquet events order and floorplan; reset the room to its original state after the event has concluded.
• During the event, duties include assisting servers and bartenders, transporting tables and equipment, reporting maintenance issues to management, and providing requested information to banquet patrons.
• Ensure that all banquet and meeting rooms are properly set in a timely manner and according to the BEOs and floor plans
• Anticipate the needs of meeting and event planners and assist in exceeding their service expectations.
• Maintain a clean, pleasant and professional image to the guest and wear the appropriate uniform at all times
• Be sure that the banquet event spaces are clean, swept and mopped regularly, and look orderly when there are no events taking place
• Responding urgently and appropriately to any concerns and presenting with a professional appearance and demeanor.
• Attend all pre-shift or pre-conference meetings
• Review future BEOs and be familiar with upcoming special events
• Understand all amenities of Wildflower Farms
• Perform all duties as required and other tasks assigned

Pay Rate: $21/hour + gratuity

Qualifications:
Qualifications

• High school Diploma or equivalent education.

• Must be able to adhere to timelines in completion of set-ups.

• Ability to work a flexible schedule, including weekends and holidays, according to department needs.

• Prior customer service training is a plus.

• Must be able to perform in a team-oriented environment

• Must have the ability to move/maneuver in a banquet environment.

• Ability to lift 50 pounds with ease, 75 pounds occasionally and higher weights as needed to accomplish guest service

• Walking, standing, stooping, squatting, bending or other types of physical movement, sometimes for more than one hour

Additional Information

About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.

Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.

The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.

For more information, please visit www.friedkin.com

Shinrin Yoku LLC is an Equal Opportunity Employer, M/F/D/V. Shinrin Yoku LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Shinrin Yoku LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.