On Call Banquet Houseperson

Auberge Collection; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Auberge Collection in Austin, Texas is looking for a Banquet Houseperson to join their vibrant team. The role involves preparing event spaces and ensuring a seamless experience for guests by completing set-up and clean-up tasks, paying meticulous attention to detail.

The ideal candidate should possess a high school diploma, ability to work flexible hours, and be physically agile. This position plays a crucial role in crafting enchanting events, ensuring customer satisfaction and smoothing coordination behind the scenes.

Qualifications

• High school diploma or equivalent education.
• Ability to work a flexible schedule, including weekends and holidays.
• Prior customer service training is a plus.

Responsibilities

• Cleans function rooms prior to set-up.
• Sets equipment to daily worksheet specifications.
• Provides required amenities as dictated by resort standards.
• Accommodates special customer needs.
• Follow banquet event orders (BEO).

Skills

Customer service training

Ability to work a flexible schedule

Team-oriented environment

Physical agility in a banquet environment

Education

High school diploma or equivalent education

Job description

Banquet Houseperson

Embark on a behind-the-scenes adventure as our Banquet Houseperson, playing a pivotal role in crafting seamless and enchanting events. Join our dynamic team where your meticulous attention to detail transforms event spaces into captivating environments. As the silent architect behind the scenes, you'll set the stage for unforgettable moments.

Responsibilities

• Cleans function rooms prior to set-up.
• Sets equipment to daily worksheet specifications.
• Provides required amenities, as dictated by resort standards.
• Refreshes meeting rooms during meal and coffee breaks.
• Breaks down meeting rooms as soon as possible after the end of the function.
• Completes special projects as directed by department management/supervisor.
• Moves conference material boxes, programs, etc. from resort receiving docks, registration areas, guest rooms, or suites.
• Caring for the equipment.
• Accommodates special customer needs, hanging banners for meetings and food/beverage functions.
• Follow banquet event orders (BEO).
• Install and remove air walls (if applicable).
• Breaking down service areas.
• Other reasonable requests of management.

Qualifications

• High school diploma or equivalent education.
• Must be able to adhere to timelines in completion of set‑ups.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Prior customer service training is a plus.
• Must be able to perform in a team‑oriented environment.
• Must have the ability to move/maneuver in a banquet environment.

Physical Requirements

• Ability to lift 50 pounds with ease, 75 pounds occasionally and higher weights as needed to accomplish guest service.
• Walking, standing, stooping, squatting, bending or other types of physical movement, sometimes for more than one hour.

Equal Opportunity Employer 4100 Red River Holdings LLC is an Equal Opportunity Employer, M/F/D/V. 4100 Red River Holdings LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, 4100 Red River Holdings LLC complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.