Event Server

GreatHorse; Massachusetts; On-site; USD 32,000 - 48,000; Full time

Job summary

GreatHorse in Hampden, Massachusetts seeks an Event Server to deliver exceptional service at banquets, greeting guests, setting up rooms with glassware, linen, and silverware, and assisting event managers.

You will work varied shifts, must be 18+, lift up to 40 pounds, maintain professionalism in a fast-paced setting, and comply with alcohol-serving regulations while ensuring guest satisfaction.

Qualifications

• Must be 18+ to serve alcoholic beverages.
• Ability to work various shifts including evenings, nights, weekends, and holidays.
• Physical ability to lift up to 40 pounds and stand for long periods.
• Stand, walk, and move around for the entire shift with professionalism.
• Knowledge of beverage ingredients.
• Strong multitasking and communication skills.
• Ability to stay calm and professional in a fast-paced environment.
• Take initiative and perform job functions diligently and quickly.
• Confidence and knowledge of the venue while upholding the venue's integrity.

Responsibilities

• Aid event managers in serving guests during banquet functions to ensure a positive guest experience.
• Set up event room with glassware, silverware, and linen as requested by supervisor.
• Attend event meetings to learn function particulars and guest expectations.
• Responsible for assigned station, appearance, and sanitation.
• Greet and welcome guests.
• Respond to guest requests in a timely, courteous manner.
• Serve beverages and food in the correct order per supervisor.
• Remove dishes promptly as guests finish.
• Abide by laws about serving alcoholic beverages.
• Replenish beverages as needed.
• Check in with guests to ensure satisfaction.
• Reset the event room per supervisor's specifications for the next function.
• Maintain attendance consistent with company policies and relevant laws.
• Adapt to changing duties as required.

Skills

Age 18+

Shift flexibility

Physical stamina

Endurance

Beverage knowledge

Multi-tasking

Communication

Calm under pressure

Initiative

Venue knowledge

Job description

Event Server

GreatHorse

Position Summary:

The Event Server is responsible for providing excellent service to guests while serving their food and beverage throughout the event taking place at the venue. The Banquet Server is also responsible for helping prepare for the event, cleaning up after the event, greeting guests, and checking in with them throughout the event.

Your Role:

• Aid event managers in the serving of guests during banquet functions to ensure a positive guest experience.
• Set up event room as requested by supervisor to include glassware, silverware, and linen.
• Attend event meeting before event kickoff to learn function particulars, including guest expectations.
• Responsible for assigned station, appearance, and sanitation.
• Greet and welcome guests.
• Respond to guest requests in a timely, courteous, and friendly manner.
• Serve the beverage and food in the appropriate order and in tune with the expectation of the supervisor to ensure consistency throughout the banquet.
• Quickly remove dishes as guests finish each meal.
• Abide by all corporate acts, laws, and requirements about serving alcoholic beverages.
• Replenish beverages when necessary.
• Check in with guests to make sure they are satisfied.
• Reset the event room in accordance with the supervisor's specifications to ensure the readiness of the room for other functions.
• Maintain reasonable, regular, punctual attendance consistent with Company policies, the Americans with Disabilities Act (ADA), Family and Medical Leave Act (FMLA), and other federal, state, and local standards.
• Adapts to changing duties, as required, based on business needs.

Your Skills:

• Minimum of 18 years of age to serve alcoholic beverages.
• Availability to work various shifts, including evenings, nights, weekends, and occasional holidays.
• Physical ability and stamina to manage, carry, and/or lift items to forty pounds.
• Ability to stand, walk, and move around for the entire shift.
• Knowledge of beverage ingredients
• Multi-tasking abilities
• Good oral communication skills
• Ability to remain calm and professional in a fast-paced work environment.
• Ability to take initiative and perform job functions with diligence, speed, and accuracy.
• Confidence and knowledge of the venue while upholding the integrity of "The Starting Gate".

Physical Demands:

Listed below are key points regarding the job's environmental demands and work environment. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Required to use motor coordination with finger dexterity most of the workday.
• Required to exert physical effort in handling objects more or less than 30 pounds.
• Required to walk or stand for extended periods of time.

Our Story

We love golf, but we don't love pretentiousness. That's why GreatHorse was built around the idea of bringing together like-minded members who value an exceptional lifestyle without being bound by a long list of rules.

Located in Hampden, Massachusetts, GreatHorse is a private golf club that feels more like an upscale mountain retreat. Our members enjoy world-class golf, breathtaking views, and exceptional clubhouse amenities, including luxury lodging, an outdoor pool and bar, a private spa and fitness center, golf simulators, tennis and pickleball courts, transportation services, and an award-winning restaurant and bar. Our culinary team proudly features seasonal ingredients sourced from Our Farm at GreatHorse, located just a few miles from the club.

It's Different Here. Come experience the GreatHorse difference.

GreatHorse, LLC EEO Statement: The Company is committed to and supports equal employment opportunity and affirmative action to all employees and applicants. Equal employment opportunity means equal treatment of employees and applicants without regard to the following legally-protected characteristics: race, color, religion, creed, sex (gender identity), pregnancy (including childbirth and related medical conditions), sexual orientation, marital status, national origin, ancestry, age, medical condition, genetic information (including characteristics and testing), veteran status, physical or mental disability status or any other legally-protected status.