Event Security Supervisor — Lead VIP & Venue Ops

200_Mohegan_Sun Mohegan Tribal Gaming Authority - Mohegan Sun; United States; On-site; USD 50,000 - 70,000; Full time

Job summary

Mohegan Sun is seeking a Security Supervisor to assist in supervising the Event Security team across all venues, staffing, scheduling and day-to-day operations. You will coordinate with tour personnel, escort entertainers and VIPs, and support incident response with the Mohegan Tribal Police.

Responsibilities include safety oversight of guests and staff, conducting pre/post-shift huddles, and ensuring compliance with department policies in a casino environment with flexible hours.

Qualifications

• High school diploma or equivalent.
• At least 1 year of experience in personnel staffing and scheduling, shift supervision and operational planning.
• Experience supervising security staff preferred.

Responsibilities

• Supervises the Event Security staff and assists with planning the security and usher needs for all entertainment venues
• Works with tour personnel to meet the specific needs for all entertainers performing at Mohegan Sun
• Maintains the safety and security of guests, performers and tour personnel throughout the property
• Acts as an escort for entertainers, VIPs and dignitaries
• Assists the Mohegan Tribal Police with incidents, investigations and resolving issues, as needed.
• Conducts safety checks for We Care entrances
• Investigates incidents and documents them using the Security Reports Writing system, ensuring accuracy and detail.
• Oversees the day-to-day operations of the department
• Makes daily operating decisions based on pre-determined departmental goals
• Running early entry, VIP, and meet and greet events
• Conduct Pre-Shift and Post-Shift Huddles to deliver critical information to front line and supervisory staff
• Oversee the operations of venues outside of the Arena
• Assist Management with investigating customer/employee concerns and complaints

Skills

Staffing

Scheduling

Shift supervision

Operational planning

Education

High School Diploma or equivalent

Job description

Mohegan Sun is seeking a Security Supervisor to assist in supervising the Event Security team across all venues, staffing, scheduling and day-to-day operations. You will coordinate with tour personnel, escort entertainers and VIPs, and support incident response with the Mohegan Tribal Police.

Responsibilities include safety oversight of guests and staff, conducting pre/post-shift huddles, and ensuring compliance with department policies in a casino environment with flexible hours.