Manager, Event Security

Player 15 Group; Phoenix (AZ); On-site; USD 70,000 - 90,000; Full time

Job summary

Player 15 Group in Phoenix is seeking an experienced Manager of Event Security to oversee security operations for NBA/Games, concerts, family shows, and private events, ensuring safety, staff coverage, and guest experience. You will develop event security plans, train staff, and coordinate with event management and public safety agencies.

Strong leadership, communication, and a flexible schedule are essential.

Qualifications

• 2+ years of progressive management experience in sports/entertainment venues.
• Knowledge of NBA/WNBA security standards and operations.
• Experience leading large security teams and event deployments.
• Strong communication and collaboration skills.
• Flexibility to work nights, weekends, and holidays.
• Willingness to obtain CPP, NCS4, FEMA/NIMS IC certifications.
• Education: High school diploma or GED; bachelor’s in criminal justice or related field preferred.

Responsibilities

• Lead event security operations for NBA/WNBA games, concerts, family shows, and private events.
• Develop event-specific security plans with management and agencies.
• Serve as main contact for security incidents and emergencies.
• Build and manage a high-performing security team.
• Recruit and supervise full- and part-time staff.
• Ensure compliance with NBA/WNBA security standards and lead training sessions.
• Design training on emergency response, crowd management, and access control.
• Prepare post-event security reports and recommendations.
• Collaborate with Operations, Guest Services and Event Management.

Skills

Management experience

Event security knowledge

NBA/WNBA standards

Team leadership

Flexible schedule

Certifications willingness

Education

Bachelor’s degree in related field

High school diploma or GED

Job description

We are seeking an experienced and motivated Manager, Event Security, to join our team. In this role, you will support all facets of Event Security for Player 15 Group, while playing a key role in broader department initiatives.

Your Role on the Team

• Lead all aspects of event security operations for NBA/WNBA games, concerts, family shows, and private events including deployment, response and communications ensuring staff coverage is appropriate for each event profile.
• Develop and execute event-specific security plans in coordination with event management, team operations, tour security and public safety agencies.
• Serve as point of contact for event security-related incidents and emergencies.
• Build and maintain a high-performing team with a strong emphasis on safety, professionalism, and guest experience.
• Recruit, manage, and supervise full and part-time event security staff
• Ensure compliance with NBA, WNBA, and industry-wide security standards, protocols, and lead scenario-based training sessions to prepare for various emergency situations.
• Collaborate with leadership to design and implement ongoing training programs for part-time staff covering emergency response, crowd management, de-escalation, access control, and arena policies.
• Conduct regular evaluations and provide feedback to enhance team performance and readiness.
• Collaborate with cross-functional departments including Operations, Guest Services and Event Management.
• Assist in reviewing arena-wide emergency action plans and standard operating procedures.
• Prepare post-event reports detailing security performance, incidents, and areas of improvement.
• Other duties as assigned.

Your Skills and Experience

• 2+ years of progressive management experience within sports, entertainment, or public venues.
• Understanding of NBA/WNBA security standards and operational intricacies.
• Experience managing large-scale security teams, training programs, and event-specific deployments and operations.
• Strong communication and collaboration skills with high emotional intelligence.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Ability and desire to obtain security certifications (CPP, NCS4, FEMA/NIMS IC
• Required Education
• High school diploma or GED
• Bachelor’s degree in criminal justice, Security Management, Emergency Management, or related field or relevant experience.