Event Security Officer - Drake University

BEST Crowd Management; Des Moines (IA); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Competitive pay based on experience

Experience in event management and on‑

Team-centered environment

Attendee satisfaction focus

Job summary

BEST Crowd Management is hiring for an Event Security Guard at Drake University in Des Moines, IA. This part-time role blends event staff duties with security tasks to ensure a safe, enjoyable experience for attendees.

The ideal candidate will be 18+, have a HS diploma (college preferred), strong communication and teamwork skills, and the ability to pass a background check and drug screening. Prior security or law enforcement experience is advantageous.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent; some college preferred.
• Background check and drug screening required.
• Possess or be willing to obtain a security license as required by local regulations.

Responsibilities

• Assist with event setup and equipment/signage arrangement.
• Monitor access points and conduct security checks.
• Provide friendly customer service with inquiries and directions.
• Collaborate with staff to maintain a safe environment.
• Assist in crowd management and flow of attendees.
• Respond to incidents following established protocols.
• Enforce event rules and safety procedures.
• Handle attendee complaints calmly and professionally.

Skills

Communication

Teamwork

Problem solving

Observational skills

Interpersonal skills

Customer service

Education

High school diploma or equivalent

Some college education preferred

Job description

Job Title: Event Security Guard - Drake University

Company: BEST Crowd Management

Location: Des Moines, IA

Pay: $14 / hr

Job Type: Part-time

Summary

Join the dynamic team at BEST Crowd Management as an Event Staff & Security professional. In this role, you will have a diverse range of responsibilities, combining event staff duties with security tasks to ensure a safe and enjoyable experience for event attendees. We are seeking adaptable individuals with excellent communication skills and a strong commitment to customer service and safety.

Responsibilities

• Assist with event setup, including the arrangement of equipment, signage, and other necessary materials.
• Monitor access points and conduct thorough security checks to prevent unauthorized entry and ensure the safety of attendees.
• Provide friendly and helpful customer service by assisting attendees with inquiries, directions, and general event information.
• Collaborate with event staff and security personnel to maintain a safe and organized environment.
• Assist in crowd management, including controlling entry and exit points and ensuring proper flow of attendees.
• Respond promptly and effectively to security incidents or emergencies, following established protocols.
• Monitor event areas to enforce event rules, regulations, and safety procedures.
• Handle and resolve attendee complaints or conflicts in a calm and professional manner.
• Adhere to company policies, procedures, and guidelines to deliver a high standard of service and security.

Requirements

• Be at least 18 years old (age requirements may vary depending on local regulations).
• Hold a high school diploma or equivalent (some college education is preferred).
• Previous experience in event security, law enforcement, or a related field is advantageous.
• Possess strong physical fitness and the ability to stand or walk for extended periods.
• Exhibit excellent observational and problem-solving skills.
• Demonstrate exceptional communication and interpersonal skills.
• Work effectively in a team and collaborate with individuals from diverse backgrounds.
• Maintain flexibility to work evenings, weekends, and holidays based on event schedules.
• Possess a valid security license or be willing to obtain one (if required by local regulations).
• Successfully pass a background check and drug screening.

Benefits

• Enjoy competitive pay based on your experience and qualifications.
• Gain experience in event management and security.
• Enhance your skills in communication, problem-solving, and customer service.
• Network with professionals from various fields, including event management and security.
• Be part of a supportive team that values teamwork, professionalism, and attendee satisfaction.

EEOC Statement

It is the policy of BEST, A GardaWorld Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, BEST, A GardaWorld Company complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of BEST, A GardaWorld Company not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

License #4484