Event Sales Operations Specialist

Level99 Entertainment; West Hartford (CT); On-site; USD 42,000 - 64,000; Full time

Job summary

Level99 West Hartford, CT is seeking an Event Sales Administrator to support the Event Sales team by handling administrative tasks across the event lifecycle. You will streamline processes, reduce workload for Sales Managers and Coordinators, and serve as the operational backbone of the department.

A successful candidate develops relationships, upholds high standards, and acts with integrity, driving efficiency in floor plans, signage, event systems, and closeouts to maximize revenue

Qualifications

• Must be able to work under pressure in a fast-paced environment.
• Excellent verbal and written communication skills are essential.
• Strong organizational skills and attention to detail are required.
• Maintain high integrity and professionalism in all tasks.
• Education: high school diploma or higher; hospitality degree preferred.

Responsibilities

• Detail definite events including timelines, signage, and internal notes.
• Build custom floor plans and manage guest layouts.
• Create, print, and organize weekly event signage and materials.
• Generate and manage event leaderboards and related data.
• Track and maintain SmartWaiver submissions.
• Coordinate event setup in StaffApp and other systems.
• Reconcile event execution with Toast receipts and close out files.
• Attend and contribute to weekly event-related meetings.
• Assist in training Event Captains and staff as needed.
• Other duties as assigned by management.

Skills

Able to work under pressure

Excellent communication

Highly organized

Detail-oriented

Positive attitude

Flexibility with schedule

Education

High School diploma or equivalent

Bachelor’s degree in Hospitality or related

Tools

Tripleseat

Toast

StaffApp

Job description

Level99 West Hartford, CT is seeking an Event Sales Administrator to support the Event Sales team by handling administrative tasks across the event lifecycle. You will streamline processes, reduce workload for Sales Managers and Coordinators, and serve as the operational backbone of the department.

A successful candidate develops relationships, upholds high standards, and acts with integrity, driving efficiency in floor plans, signage, event systems, and closeouts to maximize revenue