Event Sales Manager

Eden Events; St. Charles (IL); On-site; USD 52,000 - 78,000; Full time

Job summary

Eden Events in St. Charles, Illinois, seeks an energetic Event Sales Manager to drive venue sales and build lasting client relationships. You will manage inquiries, tours, proposals, and contracts, guiding clients from first contact to confirmed events.

The role requires a sales mindset, hospitality passion, and ability to work independently in a fast-paced setting. Proficiency with Perfect Venue is preferred; occasional evening/weekend availability may be needed.

Qualifications

• Experience in event venue sales, wedding/hospitality sales, or similar client-facing sales roles.
• Excellent written and verbal communication with a professional approach.
• Strong organizational skills and attention to detail for managing multiple leads.

Responsibilities

• Respond promptly to inquiries via email, phone, Zola, WeddingPro, and other platforms.
• Conduct venue tours and consultations showcasing features and packages.
• Build rapport with clients and guide them through the sales process.
• Prepare and send proposals, pricing, contracts, and follow-ups.
• Manage the sales pipeline from inquiry to booking confirmation.

Skills

Event sales

Relationship building

Negotiation

Communication

Tools

Perfect Venue

Job description

Contact: [phone] | [e-mail]

About Eden Events

Eden Events is a distinctive event venue located in the heart of downtown St. Charles, Illinois, along the scenic Fox River. With beautiful river views, a handcrafted bar, and an elegant bridal suite, we offer a memorable setting for weddings and special celebrations. We are seeking a motivated, personable, and detail-oriented Event Sales Manager to join our team. This individual will play a key role in driving venue sales, building meaningful client relationships, and creating an exceptional experience from the first inquiry through the booking process. The ideal candidate is a natural relationship builder with a strong sales mindset, a genuine passion for hospitality, and the ability to work independently in a fast-paced environment.

• Respond promptly and professionally to incoming inquiries via email, phone, Zola, WeddingPro, and other lead-generation platforms.
• Conduct engaging venue tours and consultations, showcasing the venue's features, packages, and event capabilities.
• Build rapport with prospective clients, identify their needs, and confidently guide them through the sales process.
• Prepare and send proposals, pricing information, contracts, and follow-up communications.
• Manage the sales pipeline from initial inquiry through signed contract and booking confirmation.
• Proactively follow up with prospective clients to convert leads into confirmed events.
• Maintain accurate lead records, client communications, and booking information within Perfect Venue.

Client Relationship Management

• Build and maintain strong relationships with clients following booking to support a seamless transition into the planning process.
• Deliver thoughtful, personalized service that reflects Eden Events' commitment to generosity and hospitality.
• Serve as a reliable point of contact for sales-related questions and coordinate handoffs to the appropriate event management team.
• Cultivate positive relationships with wedding professionals, vendors, and other industry partners to encourage referrals and generate new business.

Marketing & Social Media

• Manage and contribute to Eden Events' social media presence, including content planning, posting, and audience engagement.
• Collaborate on promotional campaigns, open houses, and other initiatives designed to generate qualified leads.
• Monitor engagement and lead sources to help identify effective marketing strategies.

Reporting & Business Development

• Track and report on inquiries, tours, conversion rates, confirmed bookings, and sales performance.
• Maintain organized and accurate sales reports and CRM records.
• Identify opportunities to improve lead conversion, increase revenue, and strengthen the overall sales process.
• Monitor market trends and competitor offerings to help keep Eden Events competitive.
• Consistently work toward established sales goals and contribute to the venue's continued growth.

Qualifications & Requirements

• Previous experience in event venue sales, wedding sales, hospitality sales, or a related client-facing sales role.
• Proficiency with Perfect Venue is strongly preferred.
• Excellent written and verbal communication skills, with a professional and personable approach.
• Strong organizational skills and attention to detail, particularly when managing multiple leads and follow-ups.
• A proactive, self-motivated work style with the ability to manage priorities and work independently.
• A genuine passion for hospitality, generosity, and creating exceptional client experiences.
• Strong relationship-building and negotiation skills, with the ability to confidently communicate pricing and close sales.
• Comfort using social media platforms and creating engaging content for business marketing.
• Ability to interpret sales data, maintain accurate reports, and work toward measurable goals.
• Flexibility to accommodate occasional evenings or weekends for venue tours, open houses, and client appointments as needed.