Event Sales Manager

Hyatt Hotels Corporation; Nashville (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Hyatt Hotels Corporation in Nashville is seeking a Catering Sales Manager to grow current business and solicit new catering clients. You will respond promptly to leads, actively pursue new opportunities, and coordinate all events from booking to teardown.

Role emphasizes delivering exceptional service, generating revenue, and collaborating with the group sales team and convention services. Strong MS Office skills and experience with Envision/Opera are pluses.

Qualifications

• Previous Catering/Sales Experience required
• Solid judgement & decision-making skills
• Highly resourceful team-player
• Ability to organize and prioritize deadline-driven tasks
• Detail-oriented task manager
• High level of proficiency in Microsoft Office applications including Outlook, Word, Excel
• Experience in Envision and Opera software a strong plus

Responsibilities

• Grow current business and solicit new business through lead generation
• Promptly reply to incoming leads and identify key sales targets
• Book, sell, plan and coordinate all catering events while exceeding expectations
• Provide best in class customer service to retain clients and encourage referrals
• Coordinate with convention services manager when workload allows
• Identify and target new business leads to build a solid sales pipeline

Job description

Summary

Join the Hyatt family! We are seeking individuals who are passionate about providing exceptional care and service to others. At Hyatt, we offer comprehensive on-the-job training and take pride in supporting the growth and development of our colleagues.

We provide a competitive benefits package, including Medical, Dental, and Vision coverage, 401(k), Life Insurance, Short-Term and Long-Term Disability, Employee Assistance Program (EAP), Tuition Reimbursement, and outstanding Travel Perks.

Come grow your career with us!

The primary responsibility will be to grow current business and solicit new business through lead generation. The catering sales manager will promptly reply to incoming leads, actively and aggressively solicit new catering customers and identify key sales targets in all sectors.

Other essential duties include booking, selling, planning and coordinating all catering events while exceeding expectations. This position will provide best in class customer service to retain clients and encourage client referrals. This role will also serve a convention services manager on occasion based on workload of the group sales department. Identify and target new business leads to build a solid sales pipeline.

Essential Duties:

• Employ creative sales tactics to generate leads in a variety of ways
• Monitor event space to maximize all available dates
• Generate optimum revenue through room rental and food & beverage menus
• Generate revenue; meet or exceed revenue goals
• Attend networking and industry events to garner sales leads and increase brand awareness
• Be aware of event opportunities generated by local events, planners, etc.
• Effectively communicate with catering partner, QED, to create menus, coordinate setup and tear down
• Generate detailed BEO's with all details for catering staff; update in main BEO book and communicate changes through established guidelines
• 35 % serving of group events as well rooms only blocks.
• Prepare event resumes for ALL booked events to properly convey event details to the operations staff
• Work with the accounting department Ensure all invoices and payments are submitted timely

Qualifications

• Previous Catering/Sales Experience required
• Solid judgement & decision-making skills
• Highly resourceful team-player
• Ability to organize and prioritize deadline-driven tasks
• Detail-oriented task manager
• High level of proficiency in Microsoft Office applications including Outlook, Word, Excel
• Experience in Envision and Opera software a strong plus