Event Sales Manager

Chicken N Pickle; Henderson (NV); On-site; USD 65,000 - 105,000; Full time

Job summary

Chicken N Pickle in Henderson, NV is seeking an Event Sales Manager to ensure a great experience for customers booking events on our properties. You will grow a strong team, define procedures, monitor sales targets, and scale operations.

The role requires observant, detail-oriented mindset with deep understanding of our products and services; you will use CRM reports and dashboards to hit KPIs and drive repeat business through outbound outreach and partnerships.

Qualifications

• Experience driving event-based sales and private bookings.
• Strong negotiation and proposal development skills.
• Proven ability to build and lead a sales-focused team.

Responsibilities

• Lead outbound sales and networking to grow private events.
• Create estimates, proposals, tastings, and site tours.
• Manage CRM to track leads and bookings with attention to detail.
• Forecast revenue and analyze win/loss against quotas.
• Collaborate with local partners and chambers to generate opportunities.

Skills

Outbound sales

Client relationship management

Negotiation

Team leadership

Market research

Tools

CRM software

Sales dashboards

Job description

Chicken N Pickle is a unique, indoor/outdoor family entertainment complex that includes a casual, chef-driven restaurant and sports bar, pickleball courts and professional instruction, space for live entertainment, a variety of yard games and space to lounge outdoors with (or without) your dog. Each venue offers indoor and outdoor space for public and private parties and hosts an impressive schedule of events including concerts, charitable fundraisers, watch parties and more.

It is a warm and welcoming environment that brings together people of all ages. People from all over the community can engage in the joy of being human.

We think of our brand as that of a rambunctious, multi-generational family that works hard and plays hard. We’re driven to provide our employees with a supportive, meaningful work environment, by bringing all voices to the table and providing opportunities for mentorship with career growth.

As the Event Sales Manager, your first responsibility is to ensure a great experience for customers booking their events on our properties. You must be observant and detail-oriented and possess an understanding of the business, the products and services. Additional duties include growing a strong and reliable team, defining operational procedures, monitoring and meeting sales targets, and continually working to scale the team by introducing efficiencies into the overall operations.

• Embody Chicken N Pickle’s core values: Authenticity, Community, Connection, Integrity and Quality
• Demonstrates and supports a culture of diversity, equity and inclusion
• Proactively engages in outbound sales activity and networking in the community to established business development standards for the venue to grow sales revenues for private events
• Market research to devise strategies to generate and develop new business by knowing the local businesses, chambers and associations
• Work with the top businesses in the market to foster client relationships through ongoing communication with contacts ensuring repeat business, referrals and to grow accounts
• Work with Chambers, Visitor’s Bureau, Sports Commissions, Third Party Event Planners, Convention Centers, etc. to find new opportunities
• Strategically negotiate to close event sales inclusive of creating estimates, proposals, upselling, site tours, food tastings, meetings, lunches, etc.
• Contribute to the overall sales team goals by meeting and exceeding personal quotas
• Utilize and create reports and dashboards to ensure personal and department Key Performance Indicators (KPI’s) are being met or exceeded
• Perform revenue forecasts and win/loss analysis to measure against quotas
• Manage customer relationships for all key accounts
• Manage all leads with a sense of urgency, accuracy and professionalism
• Create, manage and confirm event bookings within CRM system including the documentation of all prospect and event client communication with great attention to detail
• Act as a point of contact to key accounts as they arrive for their events
• Monitor, track and follow up on leads along tentative bookings
• Call upon contacts to see what went well and what could be improved
• Foster client relationships through ongoing communication to ensure repeat business or referrals
• Collaborate on creating sales campaigns focused on continuing to build and nurture relationships that will drive repeat sales
• Aid in maintaining approved vendor list for a variety of needs to ensure successful private and property wide events
• Market property wide themed events to clients to get them on property to experience Chicken N Pickle
• Maintain focus on location and company strategic goals
• Ensure the team is booking space on the property within the documented guidelines
• Friendly, positive, outgoing personality who relates well and gets along with people

Compensation: Base Salary + Bonus Structure + Commission