Event Sales Managers

PINSTACK; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Base salary + commissions

401K

PTO

Team-focused culture

Job summary

PINSTACK in Charlotte, NC seeks an ambitious Event Sales Manager to lead our group sales and events. You will build relationships with guests, local businesses, schools, and organizations to drive bookings and delight guests with memorable experiences.

You’ll partner with operations, kitchen, and arcade teams to ensure flawless event execution while achieving monthly and annual sales targets. The role blends leadership with hands-on sales in a fast-paced, fun environment.

Qualifications

• 2+ years of event sales experience in hospitality, entertainment, or a similar industry.
• Goal-oriented with drive to grow market share.
• Strong leadership and communication with guest-first mindset.
• Excellent organizational skills with multiple events and deadlines.
• Cross-functional collaboration with operations and kitchen teams.
• Outgoing personality with networking and relationship-building focus.
• Proficient in CRM software and Microsoft Office; comfortable learning new tech.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Lead the event sales process from prospecting to post-event follow-up.
• Develop and maintain relationships with guests, local businesses, and organizations.
• Collaborate with operations to ensure flawless event execution.
• Meet or exceed monthly and annual sales targets through new and repeat business.
• Support marketing outreach and attend community events to raise awareness.
• Act as primary point of contact for event clients and resolve concerns.

Skills

Relationship Building

Lead Generation

Negotiation

Client Management

Tools

CRM Software

Microsoft Office

Job description

Description

We’re on the lookout for driven and enthusiastic Event Sales Managers to lead our events and group sales efforts. This role is perfect for someone who thrives on building relationships and creating memorable guest experiences.

As a key leader on our team, you’ll work closely with clients and the operations team to bring events of all sizes to life, including corporate gatherings, building buyouts, school groups and birthday parties. The success of the Event Sales Manager is critical for the location to achieve financial targets. Ultimately, your success is measured by your ability to convert interest into bookings and to help establish PINSTACK as the go-to spot for fun and unforgettable group experiences.

Key Responsibilities:

• Lead the Event Sales Process: Prospect, qualify, and convert leads into successful events through calls, emails and in-person tours. Manage all phases of the event process, from initial inquiry to post-event follow-up.
• Relationship Building: Develop and maintain strong relationships with guests, local businesses, schools, and organizations to drive repeat and referral business.
• Create Memorable Events: Work with clients to plan and customize events, ensuring their vision comes to life while maintaining the highest level of service.
• Collaborate with Operations: Partner with the operations, kitchen, and arcade/bowling teams to ensure flawless execution of events and parties.
• Achieve Sales Goals: Meet or exceed monthly and annual sales targets by actively generating leads and closing sales for group events, private parties, and corporate outings.
• Marketing & Outreach: Collaborate with the Marketing Department on strategies aimed at promoting events. Attend networking events and community functions to increase brand awareness.
• Client Satisfaction: Be the primary point of contact for event clients, ensuring their needs are met with professionalism and enthusiasm, and resolving any concerns quickly and effectively.
• Reporting & Administration: Maintain accurate records of all sales activity, proposals, and contracts. Provide regular updates to the Director of Sales on sales performance.

This is more than a sales role—it’s a chance to be a leader in a fun, fast-paced environment where you can make an immediate impact. We offer a competitive base salary, monthly commissions, benefits, 401K, PTO, and a lively team culture where work and play go hand in hand.

Requirements

• 2+ years of event sales experience in hospitality, entertainment, or a similar industry
• Goal-orientated individual with the drive to grow market share.
• Strong leadership and communication skills with a guest-first mindset.
• Excellent organizational skills with the ability to manage multiple events and deadlines simultaneously.
• Experience working cross-functionally with operations and kitchen teams to deliver seamless events.
• Outgoing personality with a passion for networking and building lasting client relationships.
• Proficient in CRM software, Microsoft Office, and comfortable learning new technology.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.