Front of House Manager

Chicken N Pickle; Thornton (CO); On-site; USD 55,000 - 70,000; Full time

Job summary

Chicken N Pickle in Thornton, Colorado, is seeking a Front of House Manager to oversee operations and deliver exceptional guest experiences in a lively environment. This role requires 3+ years of high-volume management experience, along with strong people skills and an understanding of food and liquor safety standards.

The Front of House Manager will lead the team, manage daily operations and ensure compliance with safety guidelines. The ideal candidate will thrive in a fast-paced environment that encourages teamwork and personal growth.

Qualifications

• 3+ years of high volume management experience required.
• Strong leadership skills and flexibility in a dynamic environment.
• Experience in report writing and correspondence.

Responsibilities

• Coordinate daily Front of House and Pickleball operations.
• Hire and train team members on customer service techniques.
• Ensure compliance with sanitation and safety standards.
• Manage restaurant's brand and respond to customer complaints.

Skills

High volume management experience

Knowledge of food safety standards

Knowledge of liquor standards

Point of Sale (POS) familiarity

Strong people skills

Bilingual

Tools

HotSchedules

Job description

Chicken N Pickle is a unique, indoor/outdoor family entertainment complex that includes a casual, chef-driven restaurant and sports bar, pickleball courts and professional instruction, space for live entertainment, a variety of yard games and space to lounge outdoors with (or without) your dog. Each venue offers indoor and outdoor space for public and private parties and hosts an impressive schedule of events including concerts, charitable fundraisers, watch parties and more.

We think of our brand as that of a rambunctious, multi-generational family that works hard and plays hard. We’re driven to provide our employees with a supportive, meaningful work environment, by bringing all voices to the table and providing opportunities for mentorship with career growth.

Join Our Team as a Front of House Manager!

Do you thrive in a fast-paced, high-volume environment? Are you passionate about team development and delivering top-notch guest experiences? If so, Chicken N Pickle is looking for you!

You will oversee Front of House Operations, working with management to provide a fun working environment with opportunities for growth. We are looking for someone who has 3+ years of high volume management experience and knowledge of food safety, and liquor standards. We are also looking for someone familiar with restaurant management software such as Point of Sale (POS) and HotSchedules as well as the ability to write routine reports and correspondence. To be successful in this role requires strong people skills, a willingness to learn, and experience in a fast-paced, dynamic environment. You will help support high-quality food and beverage offerings while motivating the team to consistently exceed guest expectations. Strong leadership skills and the ability to be flexible with large events, inclement weather, and ability to work holidays, weekends and nights are necessary for this role. Bilingual is preferred.

In this role you will:

• Coordinate daily Front of House, Pickleball, and Back of House operations, supervise managers, and control operational costs and identify areas to cut waste.
• Hire and terminate team members with department managers and promote continuous growth among employees by training them on proper customer service techniques.
• Ensure compliance with sanitation and safety standards, as well as state and federal food and alcohol guidelines.
• Manage restaurant’s brand, actively respond to customer complaints, implement policies that will create positive change within the daily operations of the restaurant, and encourage continuous skill development through training programs and online courses.
• Participate in the active environment of Chicken N Pickle, with the employees averaging around 10 thousand steps per day.