Event Sales Manager

Punch Bowl Social; Chicago (IL); Presencial; USD 100.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision insurance

Health Savings Account option

Flexible Spending Accounts

Employee Assistance Program

Paid Time Off

Discounts on Food, Beverage and Events

Opportunities for Growth and Advancem​

Descripción de la vacante

Punch Bowl Social is seeking an Event Sales Manager in Chicago to lead event sales, consult with clients on details, and ensure flawless execution from proposal to post-event follow-up.

You will report to Senior Sales Manager and National Director of Sales, collaborating with operations and marketing to exceed KPI targets and drive revenue growth. This role requires a 3+ year track record in high-volume event sales and strong client relationship skills.

Formación

• Minimum of 3 years in restaurant or hotel event sales.
• Experience in event operations is a plus.
• Extensive understanding of market and industry trends.
• Proven track record in high-volume, fast-paced environments for at least 3 years.
• Adaptability to varying schedules based on events.
• Ability to manage schedules around restaurant and bar volume.
• Excellent verbal and written communication skills.
• Strong math aptitude for financial reporting and budgeting.
• Experience in leading and motivating a team.

Responsabilidades

• Develop, plan, and sell events to exceed monthly and annual sales objectives.
• Create and implement sales initiatives and strategies to meet KPI standards.
• Establish and nurture relationships with repeat clients through outreach and follow-ups.
• Identify new business opportunities through proactive outbound efforts.
• Build and maintain relationships with local DMCs, event planners, CVBs, and hotels.
• Collaborate with National DOS and GM on sales and marketing initiatives.
• Maximize revenues using upselling techniques and strategic sales approaches.
• Provide timely proposals including menu selections and event planning details.
• Schedule and execute site tours for engaging client experiences.
• Oversee accurate execution of events from start to finish with venue teams.
• Spearhead BEO meetings and staffing schedules with operations.
• Deliver outstanding guest service throughout all sales stages and post-event follow-ups.
• Participate in local networking events and follow up on leads.

Conocimientos

Event sales

Communication

Team leadership

Financial reporting

Herramientas

Tripleseat

POS systems

Microsoft Office

Wisely

Descripción del empleo

Description

As the Event Sales Manager, you will report to the Senior Sales Manager and National Director of Sales, with overall accountability to the VP of Event Sales & Business Development. While you will collaborate with the operations team to ensure seamless event transitions, the primary focus is seeking new sales opportunities, consulting with clients on all event details to ensure smooth execution, managing revenue documentation, and maintaining accurate financial records.

Your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:

• Positive attitude and passion for making people smile, and truly enjoy their experience.


• Value for high quality food and beverage, and appreciation for the technique associated with production.


• Sense of adventure and engaging energy


• Ability to communicate effectively with team members, both BOH and FOH, Management, and Community.

What you'll be doing:

The duties include, but are not limited to, the following

• Develop, plan, and sell events, aiming to exceed monthly and annual sales objectives


• Create and implement sales initiatives and strategies to meet and surpass KPI standards


• Establish and nurture relationships with repeat clients through regular outreach and follow-ups


• Identify new business opportunities through proactive outbound efforts


• Build and maintain relationships with local DMCs, event planners, CVBs, and hotels


• Collaborate with the National DOS and GM on sales and marketing initiatives


• Maximize revenues using upselling techniques and strategic sales approaches


• Ensure accurate and timely weekly and monthly financial reporting. Analyze financial variances and initiate corrective actions as needed


• Provide timely proposals tailored to client needs, including menu selections, beverage preferences, and overall event planning


• Schedule and execute site tours, ensuring clients receive comprehensive and engaging experiences


• Understand FOH and BOH operational procedures as they relate to events


• Oversee the accurate execution of events from start to finish, maintaining strong communication with the venue team


• Manage time efficiently, handling multiple tasks and adapting quickly to changing priorities


• Spearhead BEO meetings and collaborate staffing schedules with operations


• Remain flexible in approach to meet evolving business needs and requirements


• Deliver outstanding guest service throughout all stages of the sales process, including post-event follow-ups for repeat business and referrals


• Actively participate in local professional networking events and follow up on leads


• Be proficient in POS systems, Tripleseat, Microsoft Office, and Wisely


• Ensure all events adhere to Punch Bowl Social brand standards and operational excellence

What's in it for you:

• Benefit Package


• Medical, dental and vision insurance


• Health Savings Account option - including company HSA contribution


• Flexible Spending Accounts


• Employee Assistance Program


• Company provided Short Term Disability Insurance


• Company provided Long Term Disability Insurance


• Paid Time Off


• Voluntary benefits - LifeLock Protection, Pet Insurance, Accident and Critical Illness offerings


• Opportunities for Growth and Advancement


• Discounts on Food, Beverage and Activities

OTE: $100,000 - 120,000 annually

Requirements

What we're looking for:

• Minimum of 3 years in restaurant or hotel event sales, with a proven track record in event-specific sales


• Experience in event operations (a plus!)


• Extensive understanding of the market and industry trends


• Proven experience working in high-volume, fast-paced environments for at least 3 years


• Familiarity with event operations and the ability to adapt to varying schedules based on event volume


• Ability to accommodate and work schedules that align with restaurant and bar volume demands


• Excellent verbal and written communication skills


• Strong math aptitude for financial reporting and budget management


• Experience in managing, leading, and motivating a team of employees

Preferred Skills

• Demonstrates a positive attitude and a genuine passion for creating memorable experiences and making people smile


• Works effectively in a team environment, contributing to a supportive and collaborative atmosphere


• Values high-quality food and beverage, with an understanding of and appreciation for the techniques involved in production


• Exhibits a sense of adventure and energetic engagement in all aspects of the role


• Communicates effectively with team members (both BOH and FOH), management, and the community


• Demonstrates strong interpersonal skills, including verbal and written communication, active listening, and follow-up for clarity


• Possesses strong organizational skills, attention to detail, and the ability to multitask efficiently


• Ability to check for understanding and follow up on directions as needed


• Proficient in computer skills, including Excel and Word


• Familiarity with CRM and catering software systems; experience with Tripleseat is a bonus

Work Environment / Physical Requirements:

• Must be able to work on-site at venue during weekdays, as this role requires hands-on involvement with daily operations and event coordination.


• Flexible hours with availability to work evenings, weekends, and holidays as needed


• Ability to stand and walk for extended periods


• Good sense of balance, with the capability to bend, kneel, and lift products weighing up to 50 pounds


• Ability to remain stationary while working at a computer screen or on the phone for extended periods


• Awareness of potential hazards, including slipping and tripping

*** Must be 21 years old and over ***

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We are an Equal Opportunity Employer and do not discriminate in hiring or employment on the basis of race, color, creed, religion, sex, sexual orientation, national origin, citizenship status, ancestry, age, marital or veteran status, physical or mental disability, arrest record, genetic information or any other characteristic protected by applicable federal, state and local laws.

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