Event Sales Coordinator

Northern Waters Casino Resort; Watersmeet Township, Northern (MI, KY); Hybrid; USD 50,000 - 58,000; Full time

Benefits offered by this job

Health benefits

Employee meal discounts

Gas discounts

Golf discounts

Paid holidays

Training programs

Job summary

Northern Waters Casino Resort is seeking an Event Sales Coordinator to drive revenue in the NWCR Event Center by leading end-to-end event planning from inquiry to execution. This role handles weddings, showers, retirements, company events, and banquets with a focus on memorable attendee experiences.

The coordinator will coordinate with Marketing, Hotel, and F&B teams to plan budgets, vendor quotes, menus, and staffing while ensuring timelines and compliance with regulations.

Qualifications

• High School diploma or GED required.
• 1+ year of marketing or event planning experience.
• Professional demeanor and strong communication skills.
• Ability to work weekends, holidays and nights.

Responsibilities

• Focus on client needs and coordinate with contacts for a smooth sales process.
• Follow up with potential leads within 24-72 hours of inquiry.
• Manage all aspects of event planning within budget and deadlines.
• Coordinate with Management, Marketing, Hotel, Golf Course, Purchasing, Maintenance and HR.
• Oversee setup, scheduling and staffing for all events.
• Collaborate with Marketing to capture event photos for advertising.
• Work with Executive Chef and F&B Director to plan menus and events.
• Ensure compliance with regulations and safety standards.

Skills

Event planning

Marketing experience

Customer service

Budgeting

Communication skills

Team leadership

Attention to detail

Education

High School diploma or GED

Tools

Word

Excel

PowerPoint

Outlook

Job description

Job Description

Position:

Department:

Foodand Beverage

Food and Beverage Director

Location:

CasinoResort

Employment: Full-time

Pay Rate: $49,920-$58,240 – Salary D.O.E.

License Status: Key-Employee

Description:

The main objective for this roleis to drive and increase revenue in the NWCR Event Center by managing andleading all aspects of event planning from inquiry to execution. The EventSales Coordinator must have the knowledge and experience to work with clientsto plan their event from conception through completion to meet that goal. Thisincludes a multitude of events including but not limited to weddings, showers,retirement parties, company parties, and banquets. Must be passionate,creative, detail-oriented, and dedicated to providing a memorable experiencefor attendees. This role demands expert coordination in all areas of event,meeting, and conference planning. Must plan and stay within a budget whilebeing cognizant of the potential to generate revenue for multiple departments.Must have excellent leadership skills and the ability to delegateresponsibilities to meet expectations.

Primary Responsibilities:

• Focus on client needs, validating information by coordinating with all necessary contacts to facilitate a smooth sales process.
• Follow up with potential leads within 24-72hours of inquiry.
• Manage all aspects of the event planning, meet strict deadlines, and stay within budget
• Establish goals for the purpose of the event that speak to your target audience.
• Obtain quotes for a variety of vendors and suppliers to make the most of your event budget.
• Comply with legal, health, insurance and safety regulations.
• Coordinate closely with a variety of departments such as Management, Marketing, Hotel, Golf Course, Purchasing, Maintenance and Human Resources to plan, order supplies and staff all upcoming events.
• Maintain accurate records of invoice submissions and reconciliations.
• Review and submit all event invoices for necessary reimbursement and ensure proper documentation is maintained.
• Work with Marketing to capture high-quality, well-composed photographs of food offerings and potential event locations, to create a visual for future advertising opportunities.
• Work collaboratively with the Executive Chef and Food and Beverage Director to promote, sell plan and execute event/banquetmenus.
• Organize and prepare Event Center for any upcoming events. Oversee setup, breakdown, scheduling, and staff coordination for all property events.
• Be the friendly face and point of contact for event attendees and staff.
• Keep events on budget while delivering quality results.
• Rapport building with community members and local organizations to generate new clientele.
• Plan and facilitate logistics for all events, including contract negotiations, guest lists, event center preparation, presentation materials, security, catering, entertainment, transportation, equipment, décor and marketing materials.
• Work with the Marketing department when we need to develop a concept and free play.
• To remain in compliance with Casino Regulatory policies and procedures, employees are required to attend all necessary meetings and training facilitated by Management.
• Employee must become ServSafe and TIPS Certified within 90 days of employment.
• All employees must be flexible and assume other responsibilities and tasks as assigned by management and as management deems necessary; this means fulfilling all other job duties as assigned.
• Shall be required to read, implement, and adhere to all NWCR Policies and Procedures,
• Control Standards, Indian Gaming Regulatory Act, LVD Tribal Internal Control Standards, Title 31 Minimum Internal Control Standards, NWCR Casino Employee Handbook, Marketing Department Policy and Procedure Manual.

Skills & Qualifications:

Minimal Qualifications:

• High School diploma or G.E.D.
• 1+ year of marketing experience, event planning experience, or a combination of both.
• Must have a pleasant and professional demeanor.
• Must have an outgoing, friendly, helpful personality and positive attitude.
• Must possess excellent verbal and written communication skills.
• Must possess excellent listening skills.
• Ability to give and receive clear and concise directives and pay close attention to instructions.
• Must be able to work effectively both independently and with a group.
• Must possess excellent time management skills.
• Basic math, reading and comprehension skills.
• Basic computer knowledge such as Word, Excel, Power Point and Outlook.
• Must be assertive, while maintaining excellent customer service.
• Must be able to work weekends, holidays, and nights; shifts will be scheduled during peak hours of business. You will be expected to be in attendance of events.
• Must be able to pass all pre-employment obligations including drug screening and background check.

PREFERRED QUALIFICATIONS

• 1+ year of experience or education in business management/supervisory or a combination of skills/education.
• 1+ year experience in a casino setting.

PHYSICAL DEMANDS & WORK ENVIRONMENT:

• Standing, walking and/or sitting for long periods of time.
• Ability to adhere to high standards of personal hygiene and grooming habits.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Must be able to pass a pre-employment drug screen and applicable background checks related to the position if required.

PREFERENCE FOR HIRING:

• Parents/Legal Guardian of LVD Tribal member children and spouses of Tribal Members
• A fun, safe, fast paced work environment
• Employee Meal Discounts
• Gas Discount at Citgo C-Store
• Golf Discounts
• Paid Lunch
• Paid Holidays
• Access to training programs

Great Benefits for Full Time Employees offered after 90 days of employment:

• LVD Pays 80% of the cost of these benefits with only a 20% responsibility from the employee.
• Health – Offering 14 different medical coverages.