Event Sales Coordinator

FB Society; Plano (TX); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical Insurance for hourly workers

401k after 1 year

Growth and leadership opportunities

Job summary

Haywire Plano is seeking an Event Sales Coordinator to support the Events Sales Manager in planning and executing private dining and large party events. You will handle initial sales leads, utilize TripleSeat, and manage booking documents.

You will also gather weekly BEOs, create floor charts, and nurture relationships through offsite events. The role emphasizes organization, customer service experience, and a proactive, energetic attitude in a fast-paced environment.

Qualifications

• Experience in hospitality or customer service is required.
• Strong organizational and planning abilities in a high-volume environment.
• Ability to anticipate problems and prepare contingency plans.
• Excellent interpersonal and communication skills.
• A charming demeanor and positive attitude; flexible and approachable.
• Demonstrated leadership and high energy in demanding settings.

Responsibilities

• Close event sales from initial leads and inquiries.
• Organize booking documents and maintain accurate event records.
• Gather BEOs and menus for weekly Operations meetings.
• Create floor charts for upcoming events in the main dining room.
• Support Event Sales Manager and assist during site tours when needed.
• Develop relationships through offsite store events to promote bookings.

Skills

Organizational skills

Planning

Interpersonal communication

Leadership

High energy

Customer service experience

Flexibility

Problem solving

Education

High school diploma or GED

Tools

TripleSeat

OpenTable

Job description

002102-HAYWIRE PLANO
5901 WINTHROP ST
PLANO, TX 75024, USA

002102-HAYWIRE PLANO
5901 WINTHROP ST
PLANO, TX 75024, USA

The Event Sales Coordinator is responsible for supporting and assisting the role of Events Sales Manager in planning and helping to executing all private dining and large party events. They are responsible the initial sales leads the come into the store including TripleSeat (event booking software) and telephone inquiries. The Event Sales Coordinator is responsible for the organization of booking documents and closing of all event sales, gathering weekly BEO for manager meetings and creating floor charts for upcoming event. The Event Sales Coordinator will also develop and maintain business relationships inside and outside of the restaurant by participating of offsite store sponsored events when the Event Sales Manager is not available.

Benefits

• Medical Insurance benefits available for hourly workers who average 30 hour per week
• 401k available for employees 21 years or older after 1 year (12-month period with 1,000 hours of service)
• Multiple pathways for growth and development with encouraged opportunity to be promoted into Management and other leadership roles

• Close Event Financials from the previous days/weekend
• Ensure the accuracy of all Booking Documents and place in Events Binder
• Send Follow up emails to guests to get feedback and promote future bookings
• Triple Seat events in OpenTable to ensure continuity
• Send follow up emails and calls to guests who have not finalized booking or are missing essential booking documents and details
• Gather BEO and Menus for weekly Operations team meeting for the booking of all parties under 20 in the main dining room
• Responsible for the initial response of all leads that comes through on TS
• Assist in site tours who Sales Manager is not available
• Assist in event bookings of larger parties when Event Sales Manager is not available

Skills and Requirements

• High school diploma or GED
• Experience in the hospitality or customer service
• Excellent organizational, and planning skills in a high volume environment
• The ability to anticipate problems and make contingency plans.
• Great interpersonal and communication skills
• A charming demeanor and positive attitude
• Flexible and approachable
• Strong leadership qualities
• High energy and upbeat

We participate in the E-Verify program. As part of our commitment to maintaining a legal workforce, we verify the employment eligibility of all new hires through E-Verify.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.