Event Sales Coordinator

Haywire; Plano (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

401k

Growth opportunities

Job summary

Haywire in Plano, TX is seeking an Event Sales Coordinator to support the Events Sales Manager by planning and executing private dining and large-party events. You’ll handle incoming leads via TripleSeat and phone inquiries, organize booking documents, and prepare weekly BEOs and floor charts for upcoming events.

You will build relationships through offsite events when the Sales Manager is unavailable, close event sales, and ensure accurate follow-up with guests to secure bookings.

Qualifications

• Must have organizational and planning abilities in a high-volume setting.
• Strong interpersonal and communication skills are essential.
• Ability to anticipate problems and execute contingency plans.

Responsibilities

• Close event financials from previous days/weekend.
• Ensure booking documents are accurate and filed.
• Send follow-up emails to guests to obtain feedback and future bookings.
• Manage TripleSeat events in OpenTable to ensure continuity.
• Contact guests who have not finalized bookings to secure details.

Skills

Organizational skills

Communication skills

Leadership qualities

Customer service

Flexibility

Education

High school diploma or GED

Job description

The Event Sales Coordinator is responsible for supporting and assisting the role of Events Sales Manager in planning and helping to executing all private dining and large party events. They are responsible the initial sales leads the come into the store including TripleSeat (event booking software) and telephone inquiries. The Event Sales Coordinator is responsible for the organization of booking documents and closing of all event sales, gathering weekly BEO for manager meetings and creating floor charts for upcoming event. The Event Sales Coordinator will also develop and maintain business relationships inside and outside of the restaurant by participating of offsite store sponsored events when the Event Sales Manager is not available.

Benefits

• Medical Insurance benefits available for hourly workers who average 30 hour per week
• 401k available for employees 21 years or older after 1 year (12-month period with 1,000 hours of service)
• Multiple pathways for growth and development with encouraged opportunity to be promoted into Management and other leadership roles

Essential Responsibilities

• Close Event Financials from the previous days/weekend
• Ensure the accuracy of all Booking Documents and place in Events Binder
• Send Follow up emails to guests to get feedback and promote future bookings
• Triple Seat events in OpenTable to ensure continuity
• Send follow up emails and calls to guests who have not finalized booking or are missing essential booking documents and details
• Gather BEO and Menus for weekly Operations team meeting for the booking of all parties under 20 in the main dining room
• Responsible for the initial response of all leads that comes through on TS
• Assist in site tours who Sales Manager is not available
• Assist in event bookings of larger parties when Event Sales Manager is not available

Skills And Requirements

• High school diploma or GED
• Experience in the hospitality or customer service
• Excellent organizational, and planning skills in a high volume environment
• The ability to anticipate problems and make contingency plans.
• Great interpersonal and communication skills
• A charming demeanor and positive attitude
• Flexible and approachable
• Strong leadership qualities
• High energy and upbeat

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