Event Coordinator

Dave & Buster's Inc.; Birmingham (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading entertainment provider in Birmingham, Alabama, is seeking an Event Coordinator to support the sales department by managing administrative functions and executing a range of duties related to special events. The ideal candidate will have a friendly demeanor, solid decision-making skills, and effective communication abilities. Responsibilities include ensuring guest satisfaction, conducting site tours, and providing crucial administrative support within a full-time role. Join our dynamic team to help deliver exceptional experiences!

Qualifications

• Entry-level position requiring strong communication and organization.
• Ability to analyze data to support decision-making.

Responsibilities

• Ensure guest needs for special events are met.
• Convert requests for social events into confirmed business.
• Conduct site tours and ensure all paperwork is processed.
• Provide administrative support post-sale and follow up on payments.

Skills

Friendly attitude

Good decision-making skills

Effective communication

Strong organization skills

Verbal skills

Data analysis

English proficiency

Job description

Event Coordinator

Supports the sales department in executing the important behind‑the‑scenes administrative functions that keep the Store functioning efficiently. Without this critical role, our efforts to provide “unreasonable hospitality” would be impossible. The Event Coordinator is responsible for completing administrative duties & confirmation calls to finalize event details and participates in the sales process, managing a portion of booking our valuable social market.

You will be an outstanding event coordinator if:

• Friendly and demonstrate a “You Got It” attitude
• Good decision‑making skills and can communicate effectively with guests, Sales Team and Management Team
• Can communicate clearly and regularly with Operations, the Sales Team and guests
• Can clearly verbalize guests’ needs to Operations and other Team Members
• Strong organization skills
• Strong verbal skills
• Can analyze basic data to help Operations and the Sales Team with decision making
• Can read and communicate in English

Essential Duties and Responsibilities

• Go above & beyond to ensure the needs of each Special Events Guest are met, communicating all requests from host to ensure contracts are updated accordingly.
• Take RFPs and calls for social events, converting them to closed “won” business.
• Conduct site tours as needed.
• Ensure accurate and prompt distribution of all paperwork for “pop‑up parties”, working through the management team to secure staff support.
• Provide administrative support to the Sales Department, including follow‑up on calls/emails/tasks with Event Hosts after the sale is “closed won”, and communicate any changes to BEOs or updated signed contracts to Operations.
• Follow up on ARs, collect payment information, and close out any remaining balances.
• Submit check requests/invoices as needed.
• Ensure Operations has the most up‑to‑date BEO for each event.
• Offer “upsell” opportunities to Event Hosts after sale is “closed won”.

Because we expect you to “Act like you own it”, the role includes everything listed above plus the ever‑popular “other duties as assigned”. If you see a need, meet it; if you have an idea, share it; if you see a Team Member needing help, jump in and lend a hand.

The above statements describe the general nature and level of work performed by individuals assigned to this job. They are not an exhaustive list of all responsibilities, duties, and skills required of personnel in this position.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industries

Entertainment Providers