Event Sales Assistant

Scene75 Entertainment Center; Brunswick (OH); On-site; USD 15,153 - 19,286; Part time

Job summary

Scene75 Entertainment Center in Brunswick, Ohio, is hiring an Event Sales Assistant to provide exceptional service and manage event bookings. The ideal candidate should have strong guest service and sales skills, a professional appearance, and be available on nights and weekends.

The position offers full and part-time opportunities with a salary ranging from $11.00 to $14.00 per hour. Join a fun and dynamic team that values smiles and enthusiasm!

Qualifications

• Exceptional guest service skills and a desire to implement the company’s core values to exceed guests’ expectations every time.
• Prior experience in a guest service and/or sales environment is beneficial.
• Ability to work nights, weekends, and holidays as scheduled.

Responsibilities

• Provide exceptional service to guests in person and by phone.
• Answer questions about the facility, pricing, and events.
• Book parties and group events while maximizing revenue.

Skills

Guest service skills

Sales abilities

Computer skills

Basic math skills

Education

High School diploma or equivalent (G.E.D.)

Job description

Job Description

In this position, your job is to sell fun! Scene75 is one of the nation's largest indoor entertainment centers and every year, we have thousands of events. These events range from birthday parties to family reunions, to corporate team buildings and more. You will be the first point of contact on these events.

Full and part time opportunities available!

Your responsibilities will include, but are not limited to:

Guest Service

• Provides exceptional service to our guests at all times, both in person and on the telephone.
• Answers questions about the facility, pricing, group events, parties, food and beverage, hours of operation, location, etc.
• Models the Company’s core values.
• Books parties and group events.
• Up-sells events to obtain maximum revenue.
• Selling parties, both in person and on the phone.
• Accurately completing the party order form.
• Understanding the party schedules.
• Understanding the party flow.
• Understanding the staffing schedule.
• Understanding the party packages, pricing, and up-sell items.
• Closing the sale.
• Up-selling additional items.
• Collecting the deposit.
• Successfully executing the pre-party phone call.
• Proficiency with the reservation system.
• Follows prescribed Birthday Party Sales Qualification Process in order to book a maximum number of birthday parties.

Administration

• Writes bills for party hosts.
• Processes credit card transactions.
• Closes out credit card machine and prepares appropriate financial reports.
• Updates relief staff on any pertinent information at end of shift.

Qualifications

Event Sales Assistants must meet the following qualifications:

• Exceptional guest service skills and a desire to implement the Company’s core values to exceed guests’ expectations every time.
• Computer, cash register, and basic mathematical skills.
• Ability to sell events and party packages and up-sell to maximize revenue.
• Professional appearance.
• Prior experience in a guest service and/or sales environment.
• Obtained or currently pursuing a high school diploma or equivalent (G.E.D.).
• Ability to work nights, weekends, and holidays as scheduled.

Characteristics of an Event Sales Assistant:

• Knowledgeable
• Sales-Oriented
• Humility
• Sense of Humor
• Fun
• Loves to smile
• Loves children!

Salary: $11.00 to $14.00 /hour

Additional Information

All your information will be kept confidential according to EEO guidelines.