Event Rental Sales Assistant

Lasting-Impressions-Event-Rental; Cleveland (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Lasting Impressions Event Rental in Cleveland, Ohio, seeks an Event Rental Sales Assistant to help clients select rental items for diverse events. You'll work in our showroom and over the phone, entering orders, processing payments, and delivering friendly, detail-focused service.

The role is in-office, Monday–Friday, 8:30am–5:00pm, with an emphasis on accurate data entry, customer communication, and collaboration with the sales team to ensure client satisfaction.

Qualifications

• Experience in customer service and general office duties.
• Excellent computer skills and proficiency with office software.
• Strong phone etiquette and interpersonal communication.
• Motivated, disciplined, and passionate about events.
• Ability to work full-time, Monday–Friday, 8:30am–5:00pm in an office setting.
• Event industry experience is a plus.
• Applicants must provide salary requirements when applying.

Responsibilities

• Assist clients in selecting rental items for events through phone consultations and in-person showroom appointments
• Enter client orders and event details accurately into rental management software
• Process payments and maintain accurate transaction records
• Provide outstanding customer service by addressing client questions and concerns promptly
• Support the sales team with general office duties and administrative tasks as needed
• Represent the company’s core values and contribute to a positive team environment

Skills

Customer service

General office duties

Phone etiquette

Interpersonal communication

Event enthusiasm

Tools

Office software

Rental management software

Job description

Join Lasting Impressions Event Rental, Cleveland Ohio’s leading full-service event rental company with over 70 years of experience helping clients create unforgettable events. As an Event Rental Sales Assistant, you will play a key role in assisting clients with planning and selecting rental items for a variety of occasions, including weddings, graduation parties, fundraisers, and corporate functions. This is a full-time, in-office position where you will work closely with clients both over the phone and in our showroom, ensuring their event needs are met with professionalism and attention to detail. At Lasting Impressions, you’ll be part of a collaborative team dedicated to delivering exceptional service and a diverse selection of products, all while upholding our core values of professionalism, client focus, creativity, adaptability, positivity, and inclusiveness.

Responsibilities

• Assist clients in selecting rental items for events through phone consultations and in-person showroom appointments
• Enter client orders and event details accurately into rental management software
• Process payments and maintain accurate transaction records
• Provide outstanding customer service by addressing client questions and concerns promptly
• Support the sales team with general office duties and administrative tasks as needed
• Represent the company’s core values and contribute to a positive team environment

Qualifications

• Previous experience in customer service and general office duties
• Excellent computer skills and proficiency with office software
• Strong phone etiquette and interpersonal communication skills
• Motivated, disciplined, and passionate about events
• Ability to work full-time, Monday through Friday, 8:30am–5:00pm, in an office setting
• Experience in the event industry is a plus, but not required
• Applicants must provide salary requirements when applying