Event Rental Coordinator - Customer Support II

City of Fort Collins; Fort Collins (CO); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid vacation and holidays

Retirement contributions

Job summary

The City of Fort Collins is seeking an on-site Rep II, Customer Support (Event Rental Coordinator) to support Arts & Culture facilities, including Lincoln Center and related venues. The position emphasizes customer service, scheduling, contracting, and financial processes in a fast-paced, on-site environment.

Essential duties include managing inquiries, tours, and bookings; coordinating with operations; and handling contracts, payments, and reporting.

Qualifications

• Minimum one year of customer service experience.
• CPR/AED certification must be obtained within 6 months of hire.
• Willingness to work nights and weekends as needed.

Responsibilities

• Assist customers with information, directions, venue availability, and billing inquiries.
• Manage scheduling, bookings and client inquiries; maintain calendars and event records.
• Process payments, contracts, insurance deadlines and related documentation; perform data entry and reporting.

Skills

Customer service

Communication

Night/weekend availability

Education

High School Diploma or GED

Job description

The City of Fort Collins is seeking an on-site Rep II, Customer Support (Event Rental Coordinator) to support Arts & Culture facilities, including Lincoln Center and related venues. The position emphasizes customer service, scheduling, contracting, and financial processes in a fast-paced, on-site environment.

Essential duties include managing inquiries, tours, and bookings; coordinating with operations; and handling contracts, payments, and reporting.