Event Registration Coordinator

Alfred Street Baptist Church; Alexandria (VA); On-site; USD 45,000 - 55,000; Full time

Job summary

A vibrant non-profit organization in Virginia seeks an Event Registration Coordinator to support its event registration process. The successful candidate will manage online registration forms, optimize workflows, and provide technical support for church-wide events. This role requires strong organizational skills, experience in event registration or IT support, and a customer-focused approach. Join a dynamic team dedicated to enhancing community engagement through seamless event coordination.

Qualifications

• 2–4 years of experience in event registration, project coordination, or IT support.
• Experience with online forms, databases, or registration platforms.
• Demonstrated success in improving processes or systems.

Responsibilities

• Manage the event approval and registration process.
• Create and publish online registration forms.
• Monitor registration activity and analyze trends.
• Implement opportunities for automation.
• Provide onsite and live-event support.

Skills

Technical aptitude

Project coordination

Attention to detail

Analytical thinking

Customer-focused approach

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office (Excel preferred)

Zoom

Workflow automation tools

Job description

Event Registration Coordinator

Alfred Street Baptist Church (ASBC), a thriving faith‑based institution with a rich history and vibrant ministry, is seeking an Event Registration Coordinator to join our Information Technology Team.

The Event Registration Coordinator serves as a key administrative and technical liaison supporting ASBC’s enterprise-wide event registration process. This role blends strong organizational skills with technical aptitude to manage online registration forms, optimize workflows, and support church‑wide events and special programs. Reporting to IT, the Coordinator focuses on system efficiency, automation, and proactive maintenance while ensuring seamless event registration experiences.

Key Responsibilities

• Manage the event approval and registration process, maintaining accurate records and Zoom details
• Create and publish online registration forms using best practices for user experience and data collection
• Monitor registration activity, analyze trends, and share insights with event stakeholders
• Identify and implement opportunities for automation and process improvement
• Maintain documentation, SOPs, and change request protocols
• Keep event, production, and Zoom support calendars current
• Generate QR codes, tickets, and check‑in materials
• Provide onsite and live‑event support for services, hybrid events, and webinars
• Serve as escalation support for registration or system issues during events
• Partner with IT and cross‑functional teams on platform updates and integrations

Core Competencies

• Strong technical aptitude with a process improvement mindset
• Project coordination and stakeholder collaboration skills
• Excellent attention to detail, analytical thinking, and documentation ability
• Clear written and verbal communication skills
• Customer‑focused, solution‑oriented approach
• Ability to manage multiple priorities in a fast‑paced environment

Qualifications

• Bachelor’s degree or equivalent experience
• 2–4 years of experience in event registration, project coordination, or IT support
• Experience with online forms, databases, or registration platforms
• Proficiency with Microsoft Office (Excel preferred)
• Demonstrated success improving processes or systems

Preferred

• Project management training or certification
• Experience administering Zoom or other videoconferencing platforms
• Familiarity with workflow automation tools (e.g., Power Automate, Zapier)

Application Process

Qualified candidates should submit a cover letter, resume, and list of three references.

Alfred Street Baptist Church is an Equal Opportunity Employer. We are committed to creating a diverse, equitable and inclusive work environment that embraces and encourages different perspectives. We work to reflect and be representative of the communities in which we serve and in which we reside. Qualified individuals with disabilities or disabled veterans who need assistance or accommodation in our job application process should contact [e-mail].

An offer of employment is contingent on successfully passing a background check.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Strategy/Planning and Information Technology

Industries

• Non‑profit Organizations