Event Planning Manager

Hyatt; Savannah (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

Hyatt Regency Tamaya Resort and Spa in Rio Rancho, NM, seeks an experienced Event Planning Manager to build and foster client relationships, delivering superior planning experiences for groups, meetings and events.

You will generate detailed banquet orders, coordinate with hotel departments, optimize revenues, and support forecasting and budgeting while ensuring seamless event execution and billing accuracy.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment with refined verbal and written communication skills.
• Minimum of 1-3 years of hotel event sales/event planning or comparable experience preferred.
• Must be proficient in general computer knowledge.
• Candidates should be extremely detail oriented, organized and able to handle a fast paced environment.
• Prefer two years hotel experience or completed Event Management trainee program.
• Preferred candidate has completed PSS or equivalent training.

Responsibilities

• Generate detailed banquet event orders and communicate with Hotel as well as Food and Beverage Department Heads.
• Assist in the development and implementation of effective marketing plans for generating catering revenues.
• Optimize room rental charges and event upsell opportunities.
• Assist with the monthly forecasting and the annual budget process.
• Handle special projects as requested by the Sales Manager, Marketing Manager and Director of Sales.
• Ensure that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.
• Greet customers during the event phase and hand off to the Event Operations team for execution of details.
• Ensure billing accuracy and conduct bill reviews with clients prior to processing the final bill.
• Manage group meeting space for groups and events.
• Identify operational challenges associated with a group and determine how to best work with property staff and customers to solve these challenges or develop alternative solutions.
• Participate in customer site inspections and assist with the sales process as necessary.
• Lead formal pre‑event and post‑event meetings for small to average‑sized assigned groups.
• Facilitate Banquet Event Order and Resume Meetings.
• All other duties as assigned by leadership.

Skills

Verbal communication

Written communication

Detail oriented

Organization skills

Customer service

Event planning experience

Computer skills

Job description

Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.

The ideal Thompson team member has a passion for creating unique experiences, can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This role embodies the luxury lifestyle experience, has a passion for exceptional hotel service and can express that belief in an atmosphere of spontaneity and authenticity. The Event Planning Manager is responsible for building and fostering relationships with clients by providing a superior planning experience while creating and coordinating group, meetings and events.

• Generate detailed banquet event orders and communicate with Hotel as well as Food and Beverage Department Heads
• Assist in the development and implementation of effective marketing plans for generating catering revenues
• Optimize room rental charges and event upsell opportunities
• Assist with the monthly forecasting and the annual budget process
• Handle special projects as requested by the Sales Manager, Marketing Manager and Director of Sales
• Ensure that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy
• Greet customers during the event phase and hand off to the Event Operations team for execution of details
• Ensure billing accuracy and conduct bill reviews with clients prior to processing the final bill
• Manage group meeting space for groups and events
• Identify operational challenges associated with a group and determine how to best work with property staff and customers to solve these challenges or develop alternative solutions
• Participate in customer site inspections and assist with the sales process as necessary
• Lead formal pre‑event and post‑event meetings for small to average‑sized assigned groups
• Facilitate Banquet Event Order and Resume Meetings
• All other duties as assigned by leadership

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment. Refined verbal and written communication skills
• A minimum of 1-3 years of hotel event sales/event planning or comparable experience preferred
• Must be proficient in general computer knowledge
• Candidates should be extremely detail oriented, organized and be able to handle a fast paced environment
• Prefer two years hotel experience or completed Event Management trainee program
• Preferred candidate has completed PSS or equivalent training

Hyatt Regency Tamaya Resort and Spa | Rio Rancho, NM, US