Event Planning Manager

MCR Hotels; Des Plaines (IL); On-site; USD 65,000 - 75,000; Full time

Job summary

A leading hospitality company is seeking an Event Planning Manager for the Hyatt Regency O'Hare Chicago. This role entails preparing all event documentation, coordinating with departments, and ensuring top-level service throughout the event phases. Ideal candidates are proactive, organized, and possess excellent communication skills, with a focus on enhancing guest experiences while effectively managing budgets and logistics.

Benefits

Hotel Discounts

Weekly Pay

Paid Time Off

Retirement Options

Referral bonuses

Career advancement & upward mobility

Health, Dental, Vision Insurance - available after 30 days for full-time members

Qualifications

• High energy and outgoing personality.
• Ability to multi-task and work in a fast-paced environment.
• A flexible schedule for availability based on hotel demands.

Responsibilities

• Lead pre-event and post-event meetings for assigned groups.
• Manage client budgets to maximize revenue.
• Act as liaison between salesperson and client throughout the event process.

Skills

Organizational skills

Excellent communication skills

Proficient in Microsoft Office

Creative and innovative

Problem-solving skills

Proactive and customer-oriented

Education

High school degree (or equivalency), Hotel/College training preferred

Tools

Event management software

Customer management platform

Job description

4 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

This range is provided by MCR Hotels. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65,000.00/yr - $75,000.00/yr

The Event Planning Manager at the Hyatt Regency O'Hare Chicago will be responsible for preparing all event documentation and coordinating with Sales, property departments, and guests to ensure consistent, high-level service throughout the pre-event, event, and post event phases of property events. Additionally, this role ensures for a seamless turnover from sales to service back to sales and recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events.

Responsibilities

• Solve problems and suggest alternatives to previous arrangements if necessary
• Lead pre-event and post-event meetings for assigned groups
• Identify operational challenges associated with groups and works with the property team members and guests to solve these challenges and develop alternative solutions as needed
• Manage client budgets to maximize revenue and meet client needs
• Oversee guest experience from file turnover through the post event phase until the turnover back to Sales Department
• Manage group room blocks and meeting space for assigned groups
• Adhere to all standards, policies, and procedures
• Celebrate successes and publicly recognizes the contributions of team members
• Up-sell products and services throughout the event process
• Participate in customer site inspections and assists with the sales process when needed
• Act as liaison between salesperson and client throughout the event process
• Review billing and payments with clients
• Handle guest problems and complaints
• Greet client during the event phase and hand-off to the operations team for the execution of details
• Strive to improve service performance
• Set a positive example for guest relations
• Coordinate and communicate verbally and in writing with customer (internal and external) regarding event details
  
  

Requirements

• High school degree (or equivalency) with Hotel/College training preferred
• Previous Restaurant or Hotel Food and Beverage experience preferred
• Solid understanding of banquet revenue generation
• Creative and innovative, as well as proactive and customer-oriented
• High energy and outgoing personality
• Organizational skills and attention to detail
• Diplomatic team player
• Excellent communication skills both written and oral
• Proficient in the use of Microsoft Office, event management software and customer management platform
• Excellent time management
• Ability to multi-task and work in a fast-paced environment
• An aptitude for self-motivation
• A can-do attitude and a hands-on approach
• A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel
  
  

Our Company

• MCR is the 3rd-largest hotel owner-operator in the United States.
• Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
• MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
• MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
• MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020.
• MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
• For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA
  
  

What we offer/What’s in it for you?

• Hotel Discounts
• Weekly Pay
• Paid Time Off
• Retirement Options
• Referral bonuses
• Career advancement & upward mobility
• Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Events Services

Referrals increase your chances of interviewing at MCR Hotels by 2x

Sign in to set job alerts for “Event Planning Manager” roles.

Senior Program Manager, Events & Content, AWS Global Events

Senior Event Marketing Manager, AWS Global Events

Associate Vice Chancellor (AVC) – Development and Major Gifts

Chicago, IL $122,579.00-$132,885.59 5 days ago

Event Manager | Full-Time | Navy Pier Events Facility

Chicago, IL $55,000.00-$65,000.00 5 days ago

Chicago, IL $60,100.00-$73,600.00 4 days ago

Chicago, IL $60,100.00-$73,600.00 4 days ago

Greater Chicago Area $100,000.00-$105,000.00 5 days ago

Chicago, IL $100,000.00-$125,000.00 1 week ago

Director of Constituent Relations and Annual Giving

Elgin, IL $72,417.00-$96,556.00 4 months ago

Mettawa, IL $121,000.00-$230,000.00 16 hours ago

Secondary Response Team-Case Manager (SRT-CM)

Parkland Event Coordinator - Soldier Field

Parkland Event Coordinator - Soldier Field

Senior Event Executive, Hospitality (Global Football/Soccer)

Chicago, IL $60,000.00-$80,000.00 1 week ago

Chicago, IL $50,000.00-$65,000.00 1 week ago

Chicago, IL $65,000.00-$80,000.00 5 days ago

Chicago, IL $74,000.00-$94,000.00 1 week ago

Chicago, IL $54,000.00-$87,000.00 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.