Event Parking Lot Attendant

University of Wisconsin-Madison; Madison (WI); On-site; USD 21,000 - 26,000; Full time

Job summary

The University of Wisconsin–Madison is seeking a temporary Event Parking Lot Attendant within the Transportation Services Department. This role sells event parking, handles cash and credit transactions, and operates the cash registers during various events including athletic, concerts, and high school sports.

Ideal candidates will have strong interpersonal skills, be deadline-driven, and exercise good judgment and problem-solving. The position may be extended based on need and funding.

Qualifications

• Excellent customer service to diverse audiences.
• High School Diploma preferred or equivalent.
• Ability to provide accurate cash handling and operate a cash register.

Responsibilities

• Maintains fee computers.
• Assists in the training of new employees.
• Informs customers of parking policies and acts courteously. Assists customers by giving directions, calling for emergencies, and locating vehicles.
• Exchanges tickets and cash from customers as they enter or leave facilities.
• Ensures safe and doors are locked whenever leaving the booth and at the end of each shift.
• Maintains lots by contacting enforcement for the citation or removal of vehicles that are illegally parked.

Skills

Customer service

Education

High School Diploma Preferred; or equivalent

Job description

Job Category

University Staff

Employment Type

Temporary (Fixed Term)

Job Profile

Booth Attendant

Job Summary

The Event Parking Lot Attendant is a temporary position within the Transportation Services Department. This role is responsible for selling event parking, accurately handling cash transactions (with a majority being credit/debit card transactions) and operating cash registers during a variety of events. Attendants assist with parking operations for small to large-scale events, including athletic sporting events, concerts, and high school sports competitions.

A qualified candidate with have interpersonal communication skills, be deadline-oriented, and show strong judgment and problem solving skills.

This position has the possibility to be extended based on need and/or funding.

Key Job Responsibilities

• Maintains fee computers
• Assists in the training of new employees
• Informs customers of parking policies and acts courteously. Assists customers by giving directions, calling for emergencies, and locating vehicles
• Exchanges tickets and cash from customers as they enter or leave facilities
• Ensures safe and doors are locked whenever leaving the booth and at the end of each shift
• Maintains lots by contacting enforcement for the citation or removal of vehicles that are illegally parked

Department

Division of Facilities Planning & Management (FP&M), Transportation Services, Booths Operations

Transportation Services is a department within Facilities Planning and Management (FP&M) on the UW-Madison campus. They serve a variety of customers with a diverse set of parking and transportation needs. Transportation Services is responsible for the coordination and administration of all transportation-related services for the UW campus community.

The Division of Facilities Planning & Management (FP&M) is a full-spectrum service organization that builds, maintains, and operates the physical environment of UW-Madison in the university's education, research, and outreach activities.

Compensation

$17.00 hourly

The starting salary for the position is $17.00 and is not negotiable.

Required Qualifications

• Ability to provide excellent customer service to diverse audiences

Education

• High School Diploma Preferred; or equivalent

Institutional Statement on Diversity

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

The University of Wisconsin-Madison is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.

To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.

Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.