Event Parking Attendant - St. Louis, MO

LAZ Parking; St. Louis (MO); On-site; USD 20,000 - 29,000; Part time

Job summary

LAZ Parking in St. Louis, MO seeks Event Parking Attendants for Missouri Botanical Garden events. You will greet attendees, collect fees, provide correct change, and manage crowd flow during events. The role is outdoor, part-time, and requires the ability to work evenings, nights, and weekends.

Applicants should have a high school diploma or GED and 2+ years in customer service with cash handling experience. Parking industry experience is preferred but not required. Pay is $18/hour.

Qualifications

• High school diploma or GED required.
• 2+ years in a customer service role.
• Experience handling cash and monetary transactions.
• Parking-industry experience preferred but not required.
• Outdoor/extreme weather conditions experience preferred.

Responsibilities

• Greet customers with courtesy and deliver excellent service.
• Collect parking fees and provide correct change.
• Understand different parkers (tenants, visitors, employees) and assist appropriately.
• Answer questions about events and parking details.
• Distribute tickets and manage traffic flow during events.
• Follow safety standards and communicate with supervisors.
• Close out duties, such as securing walkie-talkies and equipment.
• Take direction from Managers and supervisors during emergencies.

Skills

Customer Service

Cash Handling

Communication

Work Independently

English Proficiency

Stamina

Teamwork

Education

High School Diploma or GED

Job description

LAZ Parking - Hiring Event Parking Attendants in St. Louis, MO!

Location: Missouri Botanical Garden

Schedule: Part time event-based; evenings, nights and weekends as needed

Pay rate: $18/hour

We are a PEOPLE FIRST company. We often say "parking is our industry but people are our passion." Our mission is to "create opportunities for our employees and value for our clients".

The Spirit of the Position:

The Event Parking Attendants are the frontline personnel responsible for greeting, engaging and interacting with all customers attending events. The position will require traffic control, customer service, cash handling, etc. during events.

Principal Job Duties:

• Meet and greet each customer with courtesy and great customer service.
• Collect the parking fees and provide correct change.
• Understand and know how to handle the different types of parkers i.e. tenants, visitors, employees, administration, etc.
• Understand the surroundings and event details in order to answer questions
• Accurately distribute tickets (proof of purchase) to each customer.
• Expedite the traffic flow in a timely fashion.
• Adhere to dress code - Must be able to work outside in any weather conditions (rain, snow, wind, heat, etc.) and be able to continuously stand for extended periods of time (3-6 hours)
• Follow all safety standards.
• Communicate with management, supervisors and traffic directors.
• Prepare and reconcile reports.
• Answer customer service questions concerning parking and the answer general customer inquiries in a courteous, professional and effective manner and refer questions to the supervisor when applicable.
• Determine traffic flow in times of equipment failure or during periods of construction.
• Will be expected to take direction from Managers, Supervisors and emergency responders during emergencies
• Additional duties as assigned lead flagger.
• When closing, picking up all walkie-talkies, vests, and picking up cones.
• Communicating with manager before making any decisions.

Education:

• High school diploma or GED required.

Experience:

• 2+ years in a customer service role
• Experience handling cash, conducting monetary transactions
• Parking industry experience is preferred but not required.
• Previous experience working in outdoor/extreme weather conditions preferred.

Skills:

• Ability to communicate professionally and effectively.
• Ability to handle challenging and at times, emotionally charged situations.
• Must be able to work unsupervised.
• Ability to speak, read, and comprehend the English language.
• Must be able to work standing-up/on-feet for extended periods of time.
• Demonstrates a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement.
• Excellent teambuilding and interpersonal skills.

Physical Demands:

• Ability to lift, push and pull at least 25 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.