Event Ambassador

LAZ Parking; Fishers (IN); On-site; USD 17,047 - 24,280; Part time

Job summary

LAZ Parking is seeking Event Parking Ambassadors to join our team at the Fishers Event Center. You will play a key role in providing exceptional customer service while directing event traffic and processing transactions. Ideal candidates are team players who can work outside in diverse weather conditions and maintain a professional demeanor.

If you have a passion for engaging with customers at events and can thrive in a dynamic environment, we want you on our team!

Qualifications

• Ability to work outside in all weather conditions.
• Experience handling cash and conducting transactions.
• Exceptional customer service skills.

Responsibilities

• Process event passes and credit card transactions.
• Direct event and transient traffic.
• Ensure cleanliness of facilities post-event.

Skills

Adhere to dress code

Excellent teambuilding and interpersonal skills

Ability to communicate professionally

Ability to handle cash

Open to feedback

Job description

LAZ Parking is Hiring Event Parking Ambassadors!!

Details

Location: Fishers Event Center

Pay: $15.00/hr

Schedule: Shifts will vary, event-based schedule

Are you a team player who likes to have fun while you work? Do you enjoy meeting people and sparking conversations? If so, then we want YOU to join our LAZ family! We are an employee first company who care about you and what you think!

The Spirit of the Position:

Lot / Facility Operations: TheEvent Staffmembers are the frontline personnel responsible for greeting, engaging and interacting with all customers attending events (sporting events, music concerts, etc.).

Job Duties & Responsibilities:

Lot / Facility Operations

• Processing of event passes, credit card transactions as assigned.
• Direction of event and transient traffic as assigned.
• Ensuring that all facilities are swept free of debris following the completing of an event.

Customer Service

• Promote good customer relations by consistently providing exceptional customer service with a professional and friendly demeanor, positive attitude, and willingness to help at all times.
• Resolve customer service issues or questions as needed or refer the situation to a supervisor for resolution.
• Meet and greet each customer with courtesy and great customer service.
• Understand how to handle the different types of customers and where to direct them.

Skills

• Adhere to dress code - Must be able to work outside in any weather conditions (rain, snow, wind, heat, etc.) and be able to continuously stand for extended periods of time (3-6 hours)
• Follow all safety standards.
• Communicate with management, supervisors and traffic directors.
• Expedite the traffic flow in a timely fashion.
• Ability to communicate professionally and effectively.
• Ability to speak, read, and comprehend the English language.
• Must be open to feedback, differing opinions and other points of view.
• Demonstrates a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement.
• Excellent teambuilding and interpersonal skills.

Experience

• Experience handling cash, conducting monetary transactions.
• Parking industry experience is preferred but not required.
• Previous experience working in outdoor/extreme weather conditions preferred.

Other Assigned Duties

• Reporting of all incidents in accordance with company policies

Physical Demands

• Ability to lift, push and pull at least 25 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.
• Willingness to work in the elements - heat, wind, snow, rain, etc.
• Ability to work all Events as scheduled.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal‑opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state, or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E‑Verify.