Event Operations Assistant

Dockland Media Group; United States; Remote; GBP 22,000 - 32,000; Full time

Job summary

Dockland Media Group is seeking a proactive Event Operations Assistant to support trade shows and conferences from a fully remote capacity. You will help coordinate timelines, track deliverables, and maintain internal documentation.

You will communicate with vendors, exhibitors, speakers, and participants, assist with registration data, and prepare reports to monitor operations. Join a collaborative operations team focused on delivering high‑quality attendee experiences.

Qualifications

• Experience in planning and coordinating events and conferences.
• Strong data handling and reporting skills for tracking timelines.
• Excellent communication with vendors, exhibitors, speakers, and attendees.
• Ability to work effectively in a fully remote environment and manage time zones.
• Familiarity with common office software and basic event management tools.
• Education or training in business, event management, or related field is beneficial.

Responsibilities

• Coordinate timelines, track deliverables, and update internal documentation.
• Communicate with vendors, exhibitors, speakers, and participants to provide timely information.
• Assist with registration data management and report preparation.
• Monitor event operations to ensure a positive attendee experience.
• Provide general administrative support to the operations team, resolving basic issues before and during events.

Skills

Operations management

Data analysis

Communication skills

Remote work

Time management

Office software

Event experience

Education

Business / Event management education

Tools

Microsoft Office

Event management tools

Job description

Company Description

Dockland Media Group is a trade show and conference organizer focused on delivering professional, well-managed events for a range of industries. The company plans and executes conferences and exhibitions that connect businesses, thought leaders, and attendees in engaging environments. Team members collaborate to manage logistics, vendor relationships, and attendee experience to ensure high-quality events. Dockland Media Group values organized, detail-oriented professionals who help create smooth, impactful event experiences for participants.

Role Description

The Event Operations Assistant is a full-time remote role supporting the planning and execution of trade shows and conferences. This position assists with event logistics, including coordinating timelines, tracking deliverables, and updating internal documentation. Responsibilities include communicating with vendors, exhibitors, speakers, and participants to answer questions and provide clear, timely information. The role involves helping manage registration data, preparing reports, and monitoring event operations to ensure a positive attendee experience. The Event Operations Assistant collaborates with the operations team, provides general administrative support, and helps resolve basic operational issues before and during events.

Qualifications

• Operations and Operations Management skills to support event logistics, timelines, and workflows.
• Analytical skills to manage data, spot issues, and contribute to process improvements.
• Strong Communication and Customer Service skills to interact with vendors, clients, and attendees professionally.
• Ability to work effectively in a remote environment, with solid time management and attention to detail.
• Proficiency with common office software (e.g., spreadsheets, documents, email) and basic event management tools.
• Experience in events, conferences, or similar operational roles is an advantage.
• Relevant education or training in business, event management, or a related field is beneficial.