Event Manager - Special Events (Hotel Sales)

ADP, Inc.; Addison (TX); Remote; USD 65,000 - 95,000; Full time

Benefits offered by this job

PTO

401(k) with 3% employer match

Employer-paid medical, dental, vision

Job summary

ADP, Inc. in Addison, TX is seeking an Event Manager for Special Events (Hotel Sales) to plan, coordinate, and deliver high-quality events for a global hotel chain. This remote role requires 25% travel and robust organizational & communication skills.

You will work with stakeholders, manage branding, registrations, contracts, and post-event analysis, ensuring timely delivery and stakeholder satisfaction. The role blends live, hybrid, and virtual event delivery with budget oversight.

Qualifications

• Proven experience planning, coordinating, and executing events from concept to completion.
• Strong organizational and time-management skills; able to handle multiple events and deadlines simultaneously.
• Excellent verbal and written communication skills.
• Experience managing budgets, negotiating vendor contracts, and tracking expenses.
• Ability to evaluate event performance using KPIs and participant feedback.
• Flexible approach to work hours and able to support additional duties as needed.
• Proficient in Microsoft Outlook, Word, Excel, PowerPoint, Teams, WebEx, and Zoom.
• Experience with Salesforce and MicroStrategy is preferred.
• Professional appearance and manner.
• Experience in the hospitality or travel industry is an advantage.

Responsibilities

• Partner with internal stakeholders to gather requirements, align on objectives, and ensure accurate and timely event execution.
• Create and distribute internal and external communications, agendas, presentations, and event-related PowerPoints.
• Manage branding needs by submitting requests, uploading assets, and coordinating with internal platforms and design teams.
• Monitor and manage generic event inboxes, responding to inquiries within 24 hours.
• Handle attendee registration, including uploading lists, tracking RSVPs, processing cancellations, updating statuses, and maintaining registration platforms.
• Support the contracting process using standard agreements (service, entertainment, speaker agreements).
• Prepare and issue RFPs based on event needs using the standard RFP template.
• Maintain event financials, including expense submissions, vendor billing, and reconciliation in line with department procedures.
• Assist with the setup, coordination, and delivery of live, hybrid, and virtual events.
• Oversee assigned workstreams for larger or more complex events to ensure deliverables meet expectations.
• Attend internal and industry events or site visits as required.
• Develop post‑event surveys, track responses, and prepare insights and reports.
• Capture and document key outcomes, lessons learned, and recommended improvements.

Skills

Event planning

Multitasking

Communication

Budget management

Vendor negotiation

KPIs & feedback

Flexibility

MS Office & collaboration tools

Salesforce & MicroStrategy

Hospitality/travel industry knowledge

Job description

Event Manager - Special Events (Hotel Sales)

Full Time Addison, TX, US

Employment Type: This is a full-time, temporary position scheduled to run through December 31, 2027.

Location: This is a remote position; however, 25% travel is required. Candidates must be based in a location with convenient access to a major airport to support timely travel for events and meetings.

About the Role

The Event Manager supports the Senior Event Manager and Director of Special Events in planning, coordinating, and delivering high‑quality events for the Special Events Team for a large, global hotel chain. This role is responsible for managing logistics, communications, vendor coordination, branding needs, and event reporting. You will play a key role in ensuring every event - internal or customer‑facing - is executed smoothly, professionally, and in alignment with stakeholder objectives.

This position requires strong organizational skills, exceptional communication, and the ability to manage multiple projects simultaneously in a fast‑paced environment.

Key Responsibilities

Event Planning & Coordination

• Partner with internal stakeholders to gather requirements, align on objectives, and ensure accurate and timely event execution.
• Create and distribute internal and external communications, agendas, presentations, and event-related PowerPoints.
• Manage branding needs by submitting requests, uploading assets, and coordinating with internal platforms and design teams.
• Monitor and manage generic event inboxes, responding to inquiries within 24 hours.
• Handle attendee registration, including uploading lists, tracking RSVPs, processing cancellations, updating statuses, and maintaining registration platforms.
• Support the contracting process using standard agreements (service, entertainment, speaker agreements).
• Prepare and issue RFPs based on event needs using the standard RFP template.
• Maintain event financials, including expense submissions, vendor billing, and reconciliation in line with department procedures.
• Assist with the setup, coordination, and delivery of live, hybrid, and virtual events.
• Oversee assigned workstreams for larger or more complex events to ensure deliverables meet expectations.
• Attend internal and industry events or site visits as required.
• Develop post‑event surveys, track responses, and prepare insights and reports.
• Capture and document key outcomes, lessons learned, and recommended improvements.

Skills & Qualifications

• Proven experience planning, coordinating, and executing events from concept to completion.
• Strong organizational and time‑management skills; able to handle multiple events and deadlines simultaneously.
• Excellent verbal and written communication skills.
• Experience managing budgets, negotiating vendor contracts, and tracking expenses.
• Ability to evaluate event performance using KPIs and participant feedback.
• Flexible approach to work hours and able to support additional duties as needed.
• Proficient in Microsoft Outlook, Word, Excel, PowerPoint, Teams, WebEx, and Zoom.
• Experience with Salesforce and MicroStrategy is preferred.
• Professional appearance and manner.
• Experience in the hospitality or travel industry is an advantage.
• Paid Time Off (PTO)
• 401(k) with 3% employer match (after probationary period)
• Fully employer‑paid medical, dental, and vision insurance for the employee