Event IT & A/V Support Technician

Oak View Group

Lawrence (KS)

On-site

USD 25,000 - 30,000

Part time

8 days ago

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Benefits offered by this job

401(k) Savings Plan

401(k) Matching

Job summary

Oak View Group is seeking a Technical Services Staff member in Kansas for part-time IT support during venue events. You will troubleshoot end-user issues, support production systems, and assist with IT projects under the IT Manager.

The role requires familiarity with Microsoft 365, MacOS, Windows, AV systems, and fast-paced event environments. The position pays $18.00–$22.00 hourly, with benefits including a 401(k) Savings Plan and matching.

Qualifications

1 year of experience in Desktop Support/Client Services.
Bachelor’s degree, preferable in IT or other relevant disciplines, is ideal.
Experience with Microsoft 365 administration and the Office suite is a must.
Proficiency with MacOS and Windows operating systems.
Excellent knowledge of computer hardware (PC and Mac) and peripherals.
Basic knowledge of configuring and troubleshooting iOS and Android-based mobile devices.
Basic understanding of networking protocols and troubleshooting.
Basic understanding of AV systems and setting them up.
Able to develop skills relating to best practices in the IT sectors, not limited to cybersecurity, networking, cabling, enterprise software, and applications.
Ability of lifting and carrying heavy objects.
Ability to work nights, weekends, and holidays as needed.

Responsibilities

Event support of critical systems for production units, team operations, and broadcast technologies.
Execution of IT projects at the direction of the IT Manager.
Undertake & complete multiple tasks with little direction or supervision.
Organize and prioritize work to meet deadlines.
Demonstrate a variety of organizational skills, including punctuality, organization, and time management.
Maintaining a clean work environment throughout the stadium and related IT workspaces.
Follow technical instructions (i.e., common IT-related acronyms).
Record and log all work performed, complete work orders, and compile all required documentation.
Maintain proper working conditions of the audio/video systems both digitally and physically.
Maintain inventory of equipment.
Set up audio, video & lighting equipment for various complex events, shows, and meetings.
Troubleshoot and resolve A/V system problems.
Maintain an effective working relationship with clients, coworkers, exhibitors, patrons, and others encountered in the course of employment.