Event House Supervisor & Lead Usher

Emerson College; Boston (MA); On-site; USD 27,552 - 30,307; Part time

Job summary

Emerson College in Boston is seeking a qualified individual for the role of part-time House Supervisor. The position involves managing events at the college's performance venues and requires frequent nights and weekends.

The ideal candidate brings extensive customer service experience and skills in House Management, alongside strong leadership and communication abilities. This role offers competitive pay at $20-22 per hour.

Qualifications

• Five years of customer service experience.
• Three years previous experience in House Management.
• Must be able to handle challenging situations with the public with confidence, skill, and professionalism.

Responsibilities

• Assist full-time staff to support client wishes and objectives.
• Train, motivate, supervise, and discipline all front of house staff.
• Lead usher staff to ensure guest safety and comfort.
• Coordinate emergency evacuations.
• Assist concessionaires for a profitable retail environment.

Skills

Leadership

Communication

Problem-solving

Customer service

Teamwork

Tools

Google Suite

Cash handling

Job description

Emerson College in Boston is seeking a qualified individual for the role of part-time House Supervisor. The position involves managing events at the college's performance venues and requires frequent nights and weekends.

The ideal candidate brings extensive customer service experience and skills in House Management, alongside strong leadership and communication abilities. This role offers competitive pay at $20-22 per hour.