Event Host (Part-Time)

Pflugerville; Pflugerville (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Monarch Recreation Center in Pflugerville, TX seeks an Event Host to create a welcoming, customer-focused environment for birthday parties and events. You will prepare spaces, assist flow, engage guests, and ensure a clean experience before, during, and after events.

The role emphasizes safety, communication with families, and high-energy service. Requirements include a high school diploma and certifications (CPR/AED/First Aid) with ability to obtain within 6 months.

Qualifications

• High School Diploma or equivalent.
• CPR, AED, and First Aid certifications; obtain within 6 months if needed.
• Customer service or event experience preferred.
• Event Planning or Facility Management Certification preferred.

Responsibilities

• Welcome guests, renters and participants; assist with reservations and needs during events.
• Set up rooms and spaces per reservations, events, or program needs.
• Support parties with food service, activities, transitions and communications with parents/guardians.
• Monitor spaces to ensure safety, organization, and adherence to guidelines.
• Clean and reset spaces after events and assist with teardown.
• Remain accessible for issues, follow instructions, and attend trainings as required.
• Provide backup support to programs or recreation areas as assigned.

Skills

Customer service

Communication

Follow instructions

Problem solving

Flexibility

Teamwork

Physical stamina

Room setup

Event coordination

Lifting ability

Education

High School Diploma or equivalent

Job description

The Event Host supports birthday parties, celebrations, and rental events at the Monarch Recreation Center by creating a welcoming, customer focused environment. This position prepares event spaces, assists with event flow, engages guests, and ensures a clean and organized experience before, during, and after events. The Event Host plays an essential role in delivering memorable experiences for children, families and attendees while upholding facility standards and customer service expectations.

• Welcomes guests, renters, and program participants; provides event support, answers questions, and assists with facility or reservation needs throughout the event.
• Supports birthday parties and other hosted events, including food service, activities, transitions, supplies, and communication with parents, guardians, renters, or event contacts.
• Monitors assigned event and rental spaces to support a safe, organized, and positive guest experience and ensure facility guidelines are followed.
• Sets up rooms and event spaces based on reservations, programs, or event needs, including tables, chairs, decorations, supplies, equipment, and other requested items; ensures spaces are ready prior to scheduled use.
• Assists with food service, activity transitions, and communication with parents/guardians; maintains safety and organization during activities.
• Cleans and resets rooms after parties, including disinfecting surfaces, removing trash, organizing supplies, and preparing spaces for the next event.
• Provides backup support to programs or other recreation areas as assigned.
• Follows written and oral instructions, attends required trainings ormeetings, andupholds recreation center professionalism.
• Remains accessible via cell phone to address job-related issues or emergencies using City applications.
• Other duties, as assigned.

Formal Education:

High School Diploma or equivalent.

Relatable Work Experience:

None required.

Training, Licenses, and Certifications:

CPR, AED, and First Aid, or the ability to obtain within 6 months of hire date.

Preferred Qualifications:

Customer service or event experience. Event Planning or Facility Management Certification.

Disclaimer: Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.

Knowledge, Skills and Abilities:

• Knowledge of customer service principles and event support.
• Strong communication and interpersonal skills when working with children and families.
• Ability to carry out detailed written or verbal instructions.
• Ability to handle problems involving variables in standardized settings.
• Ability to remain flexible and adaptable during high-energy or fast-paced events.
• Ability to work a flexible schedule, including evenings and weekends.
• Ability to work collaboratively as part of a team.
• Frequent standing, walking, reaching, and carrying items.
• Ability to lift 25 lbs. regularly and up to 50 lbs. occasionally.
• Ability to move furniture and equipment for room setup and teardown.
• Occasional exposure to outdoor conditions.
• Exposure to loud environments.
• Occasional exposure to cleaning chemicals.