Event Host (Part-Time)

City of Pflugerville; Pflugerville (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

City of Pflugerville is hiring an Event Host for Monarch Recreation Center to create a welcoming, customer-focused environment for birthday parties, celebrations, and rental events. Responsibilities include setting up spaces, assisting with event flow, engaging guests, and ensuring a clean, organized experience before, during, and after events.

The role supports food service, activities, and transitions, while maintaining safety and facility guidelines; knowledge of CPR/AED/First Aid is

Qualifications

• High School Diploma or equivalent is required.
• CPR, AED, and First Aid training, or ability to obtain within 6 months of hire date.
• Preferred: Customer service or event experience; Event Planning or Facility Management Certification.

Responsibilities

• Welcomes guests, renters, and program participants; provides event support and assists with reservations throughout the event.
• Supports birthday parties and other hosted events, including food service, activities, transitions, supplies, and communications with parents/guardians, renters, or event contacts.
• Monitors event spaces to ensure safety, organization, and adherence to facility guidelines.
• Sets up rooms and spaces based on reservations or event needs, including furniture, decorations, supplies, equipment.
• Assists with food service, transitions, and communication; maintains safety during activities.
• Cleans and resets rooms after parties; disinfects surfaces, removes trash, and prepares spaces for the next event.
• Provides backup support to programs or other recreation areas as assigned.
• Follows instructions, attends trainings/meetings, upholds center professionalism, and remains reachable for issues or emergencies.
• Other duties as assigned.

Skills

Customer service

Event support

Communication skills

Interpersonal skills

Written instructions

Verbal instructions

Flexibility

Teamwork

Heavy lifting

Room setup

Outdoor exposure

Loud environments

Cleaning chemicals

Education

High School Diploma or equivalent

Job description

The Event Host supports birthday parties, celebrations, and rental events at the Monarch Recreation Center by creating a welcoming, customer focused environment. This position prepares event spaces, assists with event flow, engages guests, and ensures a clean and organized experience before, during, and after events. The Event Host plays an essential role in delivering memorable experiences for children, families and attendees while upholding facility standards and customer service expectations.

• Welcomes guests, renters, and program participants; provides event support, answers questions, and assists with facility or reservation needs throughout the event.
• Supports birthday parties and other hosted events, including food service, activities, transitions, supplies, and communication with parents, guardians, renters, or event contacts.
• Monitors assigned event and rental spaces to support a safe, organized, and positive guest experience and ensure facility guidelines are followed.
• Sets up rooms and event spaces based on reservations, programs, or event needs, including tables, chairs, decorations, supplies, equipment, and other requested items; ensures spaces are ready prior to scheduled use.
• Assists with food service, activity transitions, and communication with parents/guardians; maintains safety and organization during activities.
• Cleans and resets rooms after parties, including disinfecting surfaces, removing trash, organizing supplies, and preparing spaces for the next event.
• Provides backup support to programs or other recreation areas as assigned.
• Follows written and oral instructions, attends required trainings ormeetings, andupholds recreation center professionalism.
• Remains accessible via cell phone to address job-related issues or emergencies using City applications.
• Other duties, as assigned.

Formal Education: High School Diploma or equivalent.

Relatable Work Experience: None required.

Training, Licenses, and Certifications: CPR, AED, and First Aid, or the ability to obtain within 6 months of hire date.

Preferred Qualifications: Customer service or event experience. Event Planning or Facility Management Certification.

Disclaimer: Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.

Knowledge, Skills and Abilities

• Knowledge of customer service principles and event support.
• Strong communication and interpersonal skills when working with children and families.
• Ability to carry out detailed written or verbal instructions.
• Ability to handle problems involving variables in standardized settings.
• Ability to remain flexible and adaptable during high-energy or fast-paced events.
• Ability to work a flexible schedule, including evenings and weekends.
• Ability to work collaboratively as part of a team.
• Frequent standing, walking, reaching, and carrying items.
• Ability to lift 25 lbs. regularly and up to 50 lbs. occasionally.
• Ability to move furniture and equipment for room setup and teardown.
• Occasional exposure to outdoor conditions.
• Exposure to loud environments.
• Occasional exposure to cleaning chemicals.