Event Customer Service Attendant

City of Burleson, TX; Burleson (TX); On-site; USD 27,000 - 39,000; Part time

Job summary

City of Burleson, TX is seeking an Event Assistant to help plan and coordinate community events. You will assist with sponsorship solicitation, vendor coordination, and researching new event ideas.

On event days you will help with setup and takedown to ensure a quality experience for guests and vendors. Candidates should have a high school diploma (or equivalent) and be at least 16 years old; customer service experience is preferred.

Qualifications

• High school diploma preferred.
• Must be 16 years of age.
• One year of customer service experience preferred.
• CPR and First Aid Certification (or must obtain within 30 days of hire).

Responsibilities

• Assist in event planning and coordination for community events.
• Provide administrative support for sponsorship solicitation and vendor coordination.
• Research new and trending event ideas for consideration.
• Day-of-event setup and takedown to ensure quality guest experience.

Skills

Computer skills

Communication

People skills

Teamwork

Initiative

Organization

Time management

Mathematics

Problem solving

Education

High school diploma

Age 16+

Customer service experience

CPR/First Aid cert

Job description

PRIMARY DUTY:

This position is responsible for assisting the special event division with event planning and coordination of community special events. This includes administrative assistance with sponsorship solicitation, vendor coordination, and research of new and trending event ideas. Day of event responsibilities include set up as well as takedown. The goal of this position is to assist in providing a quality experience to guests, vendors, and customers above and beyond their expectations.

NECESSARY KNOWLEDGE, SKILLS AND ABILITIES:

• Intermediate skill with the computers.


• Effective problem resolution skills.


• Excellent communication skills both orally and in writing including proficient listening skills, rules of grammar, practices of document preparation, and conveying information in a concise, tactful, professional manner with a focus on patience and sensitivity.


• Must have polished and proven people skills with a focus of being able to interact well with a diverse population and provide excellent customer service both internally and externally.


• Ability to work successfully in a team environment, as well as independently with limited supervision.


• Must be a self-starter and take initiative.


• Excellent organization, time management, and prioritization skills.


• Ability to perform basic mathematical functions.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent preferred.


• Must be 16 years of age.


• One year of customer service related work experience preferred.


• CPR and First Aid Certification (or must obtain within 30 days of hire)