Event Guest Services Attendant

Segerstrom Center For The Arts; Costa Mesa (CA); On-site; USD 21,000 - 30,000; Part time

Job summary

Segerstrom Center For The Arts in Costa Mesa, CA, is seeking part-time Audience Services staff to welcome guests and ensure a safe, enjoyable experience at events. The role includes greeting patrons, scanning tickets, and guiding them to seating across multiple venues.

The position requires a High School diploma or GED and 1-2 years in public service; volunteer ushering is a plus. Shifts vary and may include evenings, weekends, and holidays, with accommodations as needed.

Qualifications

• High School diploma or GED required.
• 1-2 years’ experience in a person-to-person public service environment.
• Volunteer usher experience is a plus.

Responsibilities

• Greet patrons and scan tickets to direct them to seating.
• Assist Head Ushers and Usher Captains with venue setup and materials.
• Restock and organize lobby items and provide wayfinding assistance.
• Assist patrons in wheelchairs and accompany them to seating if needed.
• Remain at assigned position until the last patron arrives and help with exits.

Skills

Customer service

English communication

Problem solving

Team collaboration

Basic math

Education

High School diploma or GED

Job description

Segerstrom Center For The Arts in Costa Mesa, CA, is seeking part-time Audience Services staff to welcome guests and ensure a safe, enjoyable experience at events. The role includes greeting patrons, scanning tickets, and guiding them to seating across multiple venues.

The position requires a High School diploma or GED and 1-2 years in public service; volunteer ushering is a plus. Shifts vary and may include evenings, weekends, and holidays, with accommodations as needed.