Part-Time Guest Services Host/Usher

Music Center Inc; Los Angeles (CA); On-site; USD 21,000 - 30,000; Part time

Job summary

The Music Center in Los Angeles, CA is seeking a part-time Guest Services Host Usher to welcome guests, assist in theatres, and ensure a safe, enjoyable audience experience. Reporting to the Guest Services Manager, you will greet guests, scan tickets, direct seating, assist with special events, and support other departments as needed.

A high school diploma and strong communication skills are preferred. This role offers flexible hours (5–25 per week) and an hourly rate of $18.67, with

Qualifications

• Prior customer service experience preferred.
• Excellent oral and written communication skills.
• Strong guest service mentality: friendly, respectful, and courteous.
• Multi-lingual capabilities welcomed.
• High school diploma, GED, or equivalent preferred.

Responsibilities

• Greet and assist guests in theater auditoriums and lecture halls in outdoor spaces.
• Assist with operations in the Founders Rooms and other special events.
• Answer guest inquiries accurately and politely.
• Scan or tear tickets at theater entrances.
• Direct paths of travel for guests attending events.
• Inspect theaters for safety hazards and report concerns.
• Place signage, stanchions, and program carts as needed
• Assist other departments when directed by a supervisor.
• Respond to customer service issues with sensitivity and care.
• Assist senior individuals or individuals with disabilities, including escorting to seats.
• Perform general duties as assigned.
• Maintain clean uniforms and adhere to grooming standards.

Skills

Customer service

Communication

Guest relations

Multilingual

Flexibility

Education

High school diploma, GED, or equivalent

Job description

The Music Center in Los Angeles, CA is seeking a part-time Guest Services Host Usher to welcome guests, assist in theatres, and ensure a safe, enjoyable audience experience. Reporting to the Guest Services Manager, you will greet guests, scan tickets, direct seating, assist with special events, and support other departments as needed.

A high school diploma and strong communication skills are preferred. This role offers flexible hours (5–25 per week) and an hourly rate of $18.67, with